Remote Property Field Claims Inspector

State Farm; Wichita (KS); Remote; USD 63,000 - 90,000; Full time

Job summary

State Farm is seeking a Property Field Inspection Claim Specialist to handle on-site inspections for residential and commercial claims from a Wichita, KS base. This remote-field role leverages mobile offices and occasional travel to support policyholders with coverage explanations, damage estimates, and a smooth claims process.

You will collaborate with policyholders, agents, and teams, gathering evidence and preparing reports while maintaining high standards of service and compliance.

Qualifications

• Investigate problems, evaluate information, and make well-supported decisions.
• Interpret detailed policies and apply them to real-world situations.
• Learn unfamiliar concepts quickly and apply knowledge.
• Interact with policyholders, agents, and other stakeholders to move claims forward.
• Communicate effectively to handle difficult conversations with a customer-minded focus.
• Detail-oriented with strong organizational and analytical skills.
• Proficiency with mobile/desktop tools to document claims in the field and remotely.
• Physical agility for climbing, lifting, and handling inspections.
• May require Rope and Harness Safety Training.
• A valid driver’s license is required.

Responsibilities

• Conduct on-site inspections and assessments of property damages for residential and commercial claims.
• Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently.
• Explain coverage, estimate damages, and guide insureds through the claims process with exceptional service.
• Gather necessary evidence, document findings, and prepare detailed reports to support claims handling.
• Investigate and adjust property claims with exposures up to $500,000.
• Evaluate coverage and policy terms to determine claim validity and compliance.
• Negotiate and settle claims within authorized limits per policy provisions and standards.

Skills

Investigate problems

Policy interpretation

Learning agility

Policyholder interaction

Communication skills

Detail-oriented

Mobile/desktop tools

Physical agility

Rope and harness safety training

Driver's license

Education

Bachelor’s Degree in Risk/Insurance/Construction

Tools

Xactimate

XactContents

Job description

State Farm is seeking a Property Field Inspection Claim Specialist to handle on-site inspections for residential and commercial claims from a Wichita, KS base. This remote-field role leverages mobile offices and occasional travel to support policyholders with coverage explanations, damage estimates, and a smooth claims process.

You will collaborate with policyholders, agents, and teams, gathering evidence and preparing reports while maintaining high standards of service and compliance.