Remote Property Claims Field Inspector

State Farm; Casper (WY); On-site; USD 63,000 - 90,000; Full time

Benefits offered by this job

Starting salary range: $63,089.65 - $-

Annual incentive pay up to 15%

Comprehensive benefits package

Job summary

State Farm is seeking a Property Field Inspection Claim Specialist to handle on-site inspections for residential and commercial claims, guiding policyholders through coverage, damages, and the claims process with high-quality service. The role requires strong decision-making, policy interpretation, and excellent communication.

The position is located in Casper, WY as a remote-field role with travel to assigned areas.

Qualifications

• Investigate problems, evaluate information, and make well-supported decisions.
• Interpret detailed policies and apply them to real-world situations.
• Learn unfamiliar concepts quickly and apply knowledge practically.
• Interact effectively with policyholders, agents, and stakeholders.
• Communicate clearly with customers, including in difficult conversations.
• Be detail-oriented with strong organizational skills.
• Possess valid driver's license.

Responsibilities

• Conduct on-site inspections and assessments of property damages for residential and commercial claims.
• Collaborate with policyholders, agents, and others to gather information and resolve claims efficiently.
• Interact with distressed parties professionally during inspections or claim resolutions.
• Provide exceptional customer service throughout the claims process.
• Gather evidence, document findings, and prepare detailed reports to support claims handling.
• Investigate and adjust property claims with exposures up to $500,000.
• Evaluate coverage and terms to determine claim validity and compliance.
• Negotiate and settle claims within authorized limits.

Skills

Problem investigation

Policy interpretation

Communication with policyholders

Attention to detail

Technical tool proficiency

Driver's license

Physical agility

Decision making

Education

Bachelor's degree in related field

Tools

Xactimate

XactContents

Job description

State Farm is seeking a Property Field Inspection Claim Specialist to handle on-site inspections for residential and commercial claims, guiding policyholders through coverage, damages, and the claims process with high-quality service. The role requires strong decision-making, policy interpretation, and excellent communication.

The position is located in Casper, WY as a remote-field role with travel to assigned areas.