Remote Property Customer Support / Administration Specialist

Evolution Sports Group; Los Angeles (CA); Remote; USD 55,104 - 82,656; Full time

Benefits offered by this job

Competitive Pay Rate

Paid Training

Health, dental, and vision insurance

Paid time off and holidays

Mental health support access

401(k) Retirement Savings Option

Monthly wellness allowance

Employee recognition rewards

Job summary

A leading property management company is looking for a Remote Property Customer Support / Administration Specialist. This role requires managing a portfolio of properties while providing exceptional customer support. Candidates should have 2+ years in property management or similar fields, excellent communication skills, and proficiency in Microsoft Office. The position offers flexible scheduling, competitive pay, and a comprehensive employee benefits package, including health insurance and remote work support.

Qualifications

• 2+ years of experience in property management, customer service, or a related field.
• Excellent communication skills, both written and verbal.
• Strong attention to detail and problem-solving skills.

Responsibilities

• Manage a portfolio of properties, including coordinating maintenance and tenant relations.
• Provide exceptional customer support to clients.
• Assist with administrative tasks such as data entry and document preparation.

Skills

Customer service

Communication skills

Organizational skills

Time-management skills

Problem-solving skills

Education

Bachelor's degree

High school diploma or equivalent

Tools

Microsoft Office

Property management software

Job description

Overview

Remote position

Job Title: Remote Property Customer Support / Administration Specialist

Company Overview:

Evolution Sports Group is a leading property management company that specializes in managing properties for sports teams and athletes. Our team is dedicated to providing exceptional service and support to our clients, helping them find the perfect property for their needs. We are a growing company with a dynamic and collaborative team culture, and we are looking for a Remote Property Customer Support / Administration Specialist to join our team.

Position Overview:

As a Remote Property Customer Support / Administration Specialist, you will play a crucial role in ensuring our clients receive the best possible service and support. You will be responsible for managing a portfolio of properties, providing customer support to clients, and assisting with administrative tasks. This is a full-time, remote position that offers a competitive salary and benefits package.

Responsibilities

• Manage a portfolio of properties, including coordinating maintenance, inspections, and tenant relations
• Provide exceptional customer support to clients, including responding to inquiries and resolving any issues that may arise
• Assist with administrative tasks such as data entry, document preparation, and record-keeping
• Collaborate with the team to develop and implement strategies to improve customer satisfaction and retention
• Stay up-to-date on industry trends and developments to ensure our clients receive the best possible service
• Other duties as assigned

Qualifications

• High school diploma or equivalent; Bachelor's degree.
• 2+ years of experience in property management, customer service, or a related field
• Excellent communication skills, both written and verbal
• Strong organizational and time-management skills
• Proficient in Microsoft Office and property management software
• Ability to work independently and as part of a team
• Strong attention to detail and problem-solving skills
• Ability to multitask and prioritize tasks effectively
• Experience working remotely is a plus

Benefits & Compensation

• Competitive Pay Rate: $40–$60/hr based on experience and performance
• Paid Training: $40/hr for 1-week onboarding training
• Training Completion Bonus: $700 instant incentive after setup and training
• Health, dental, and vision insurance
• Paid time off and holidays
• Mental health support access (virtual consultations)
• 401(k) Retirement Savings Option (where applicable)
• Monthly wellness allowance
• Employee recognition rewards
• Birthday stipend or digital gift card
• Annual performance review with salary increase potential

Work Schedule & Remote Details

• Flexible Scheduling: Choose Full-time (30–40 hrs/week) or Part-time (20 hrs/week)
• Options for morning, afternoon, or evening schedules
• 100% Remote Position — U.S.-based only
• Company-Provided Home Office Setup, including: High-performance laptop (Mac or Windows), Dual monitors, Printer/scanner, Headset + workstation accessories, Stipend for internet or electricity support

Additional Information

Employee Benefits Package: PTO + Paid Sick Days, Collaboration with a supportive team, and opportunities for growth such as fast-track promotions, certifications & skills training, and internal mobility into leadership, QA, HR, or project roles.