Remote Property Claims Specialist II - Field Adjuster

Nationwide Mutual Insurance Company; Lincoln (NE); Remote; USD 63.000 - 116.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision

401(k) with company match

Pension plan

Paid time off

Zusammenfassung

Nationwide Mutual Insurance Company is seeking a Field Claims Specialist II, Property to cover the Omaha, NE region with remote work and travel to sites. The role handles moderate to severe property claims by phone and in person, requiring strong customer service and thorough knowledge of claims processes.

The ideal candidate has 3–5 years of property claims experience, CAT readiness, and a background in residential construction.

Qualifikationen

• 3-5 years of insurance field/property claims handling or adjusting experience.
• Solid experience/proficiency with Xactimate.
• Solid experience writing own estimates and handling claims start to finish.
• Construction background/experience - Residential, Roofing, Remodeling, Water mitigation, etc
• Strong customer service competency
• Strong written & verbal communication skills
• CAT duty is a requirement of this role.

Aufgaben

• Handles all assigned claims promptly and effectively, with little to no direction and oversight.
• Determines proper policy coverages and applies appropriate claims practices to resolve cases in alignment with company guidelines.
• Opens, closes and adjusts reserves according to company practices to ensure reserve adequacy.
• Maintains current knowledge of insurance and applicable product/services; court decisions which may impact the claims function; current guidelines; and policy changes and modifications.
• Maintains current knowledge of local industry repair procedures and local market pricing.
• Submits severe incident reports, reinsurance reports and other information to claims management as needed.
• Partners with Special Investigations Unit and Subrogation to identify fraud and subrogation opportunities.
• Initiates and conducts follow-ups through proficient use of claims and other related business systems.
• Delivers an outstanding customer service experience to all Nationwide customers.

Kenntnisse

Field claims handling

Residential construction

Customer service

Communication skills

CAT duty

Claims adjusting

Field travel

Ausbildung

Undergraduate degree

Tools

Xactimate

Jobbeschreibung

Nationwide Mutual Insurance Company is seeking a Field Claims Specialist II, Property to cover the Omaha, NE region with remote work and travel to sites. The role handles moderate to severe property claims by phone and in person, requiring strong customer service and thorough knowledge of claims processes.

The ideal candidate has 3–5 years of property claims experience, CAT readiness, and a background in residential construction.