Remote Property Claims Specialist (Field & Desk)

Nationwide; United States; Remote; USD 49,000 - 91,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with company match

Pension plan

Paid time off

Job summary

Nationwide is seeking a Field Claims Specialist I, Property to investigate and resolve personal lines property damage claims on the phone and in person. This role covers the territory north of Salt Lake City, with travel to policy locations 3-4 days per week.

Ideal candidates live in Bountiful, UT or surrounding areas and possess 1–3 years of claims handling experience, proficiency with Xactimate, and strong customer service and communication skills. CAT duty is required.

Qualifications

• 1–3 years of insurance field/property claims handling or adjusting experience
• Experience/proficiency with Xactimate
• Experience writing own estimates and handling claims start to finish
• Construction background/experience – Residential, Roofing, Remodeling, Water mitigation
• Strong customer service competency
• Strong written & verbal communication skills

Responsibilities

• Handles all assigned claims with moderate direction and oversight.
• Determines proper policy coverages and applies claims practices to resolve cases.
• Opens, closes and adjusts reserves to ensure reserve adequacy.
• Maintains knowledge of local industry repair procedures and local market pricing.
• Submits reports to claims management as needed.
• Partners with SIU and Subrogation to identify fraud and subrogation opportunities.
• Delivers outstanding customer service to Nationwide customers.

Skills

Claims handling

Xactimate

Customer service

Communication skills

Construction knowledge

Analytical thinking

Education

Undergraduate degree or equivalent experience

Job description

Nationwide is seeking a Field Claims Specialist I, Property to investigate and resolve personal lines property damage claims on the phone and in person. This role covers the territory north of Salt Lake City, with travel to policy locations 3-4 days per week.

Ideal candidates live in Bountiful, UT or surrounding areas and possess 1–3 years of claims handling experience, proficiency with Xactimate, and strong customer service and communication skills. CAT duty is required.