Remote Property Claims Specialist

Travelers Companies, Inc.; Oregon; Hybrid; USD 69,000 - 113,000; Full time

Benefits offered by this job

Health Insurance

401(k) match

Paid Time Off (PTO)

Wellness program

Volunteer rewards

Job summary

Travelers is hiring a Claim Rep, Outside Property, to manage 1st party property claims with in-person inspections at customers’ residences and properties. The role supports a territory around Binghamton, NY and may require relocation or travel; a current adjuster license is preferred and ongoing licensing is required.

You will analyze, negotiate, and settle claims with professionalism, using digital tools and AI workflows while delivering excellent customer service.

Qualifications

• Bachelor’s degree or equivalent work experience in claims.
• Two years of property claim experience.
• Active adjuster license where applicable.
• Proficient in claims management and estimating software and MS Office.
• Strong communication and sound judgment in decisions.

Responsibilities

• Review, investigate, and document 1st party property claims with limited supervision.
• Gather information from policyholders, claimants, and third parties.
• Determine coverage for property damages and establish scope of losses.
• Provide timely communication to customers, agents, and vendors.
• Maintain accurate records in claim management systems.
• Adapt to AI and digital tool rollouts while maintaining service quality.
• Travel as needed to inspect residences and meet clients.
• Perform other duties as assigned.

Skills

Verbal communication

Written communication

Attention to detail

Organizational skills

Conflict resolution

Customer service

Decision making

Time management

Quick learner

Education

Bachelor’s Degree

High School Diploma or GED

Tools

Claims management software

Estimating software

Microsoft Office

Job description

Travelers is hiring a Claim Rep, Outside Property, to manage 1st party property claims with in-person inspections at customers’ residences and properties. The role supports a territory around Binghamton, NY and may require relocation or travel; a current adjuster license is preferred and ongoing licensing is required.

You will analyze, negotiate, and settle claims with professionalism, using digital tools and AI workflows while delivering excellent customer service.