REMOTE Project Operations Manager (ISP/Telecomm)

Insight Global; United States; Remote; Full time

Job summary

A leading company is seeking a REMOTE Project Operations Manager to lead initiatives in the ISP/Telecomm industry. The role focuses on process and SOP improvements, requiring strong project management skills and experience. This long-term contract position offers competitive pay and the opportunity to work independently in a fast-paced environment.

Qualifications

• 4+ years in a Project Manager role, focused on Process and SOP improvements.
• Experience in ISP/Telecomm industry (e.g., AT&T, Verizon, T-Mobile).
• 3-5 years of project management experience.

Responsibilities

• Lead operational and process improvement initiatives across teams.
• Collaborate with cross-functional teams to implement process changes.
• Monitor project progress, manage risks, and ensure timely delivery.

Skills

Analytical

Problem-Solving

Decision-Making

Leadership

Communication

Interpersonal

Project Management

Tools

Project Management Software

Job description

REMOTE Project Operations Manager (ISP/Telecomm)

This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$40.00/hr - $46.00/hr

*Client is Google

*FULLY REMOTE AND LONG TERM CONTRACT

*Industry: Operations

*Experience in ISP/Telecomm industry (e.g., AT&T, Verizon, T-Mobile)

*3-5 years of project management experience, focusing on Process and SOP improvements

Must Haves:

• - 4+ years in a Project Manager role, focused on Process and SOP improvements
• Proven experience in project management, operational and process improvement methodologies (e.g., Lean, Six Sigma)
• Excellent analytical, problem-solving, and decision-making skills
• Strong leadership and team management abilities
• Exceptional communication and interpersonal skills
• Proficiency in project management software and tools
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Background in operational-focused organizations or business units

Day-to-Day Responsibilities:

• Lead operational and process improvement initiatives across teams
• Collaborate with cross-functional teams to implement process changes aligned with organizational goals
• Monitor project progress, manage risks, and ensure timely delivery
• Conduct data analysis to identify trends, root causes, and opportunities for improvement
• Develop and maintain project documentation, including plans, reports, and process maps
• Facilitate workshops and training sessions on best practices and continuous improvement
• Communicate project status, challenges, and successes to stakeholders
• Standardize operational actions and manage high-volume workflows
• Develop and implement SOPs for consistency and efficiency
• Support operations teams, bridging technical and non-technical stakeholders
• Address operational aspects like facilities, OSP, build-outs, and huts