Remote Project Manager: Process Optimization & Readiness

Teamtalentus; United States; Remote; USD 57,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

Job summary

Paylocity is seeking a Project Manager for Process Optimization in a fully remote US-based role. You will partner with Product and Operations to prepare for complex product initiatives and ensure smooth implementation and adoption of new features.

Responsibilities include mapping processes, mitigating risks, and aligning cross-functional teams to minimize disruption and enhance client experience during launches. Strong communication and proactive problem solving are essential.

Qualifications

• 2+ years of experience in operational process management or project management.
• Experience in process mapping, including creating operational workflows and client journey maps, with proficiency in Visio or Mural.
• Strong ability to analyze complex operational challenges and provide data-driven solutions.
• Excellent communication, stakeholder management, and presentation skills, with the ability to align teams toward common goals.

Responsibilities

• Assess operational impact and prepare the organization, including identifying changes in processes, responsibilities, tools, and resources.
• Develop current and future state process maps for new product features and functionality.
• Collaborate with cross-functional teams to understand workflows, identify risks, and resolve operational and client-facing challenges before launch.
• Identify and document risks, challenges, and areas for improvement by soliciting feedback from operations teams and stakeholders.
• Develop mitigation strategies and action plans to minimize disruption and enhance operational efficiency and client experience.
• Maintain documentation of operational and client concerns related to product changes and report risks, challenges, and resolutions to leadership via actionable plans.
• Collaborate with Product teams to identify and resolve operational and client-facing challenges before product launch.
• Provide insights into service readiness gaps, user experience improvements, and process optimizations to support a seamless product launch.
• Build and maintain relationships across Operations, Product, Client Experience, Implementation, and Sales teams to ensure alignment on business process impacts.
• Support Go-To-Market strategies by providing operational insights, assisting with training, and ensuring readiness for successful product rollouts.
• Act as a trusted advisor and lead collaboration between technical teams, service teams, and leadership to ensure successful product implementation and operational excellence.

Skills

Operational process management

Project management

Cross-functional collaboration

Data-driven decision making

Tools

Visio

Mural

Job description

Paylocity is seeking a Project Manager for Process Optimization in a fully remote US-based role. You will partner with Product and Operations to prepare for complex product initiatives and ensure smooth implementation and adoption of new features.

Responsibilities include mapping processes, mitigating risks, and aligning cross-functional teams to minimize disruption and enhance client experience during launches. Strong communication and proactive problem solving are essential.