Remote Programs & Operations Lead — Growth & Analytics

Crystal Equation Corporation; San Francisco (CA); A distancia; USD 69.000 - 76.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Medical/dental/vision insurance

401K

Parental leave

Descripción de la vacante

Crystal Equation Corporation seeks a Programs and Business Operations Lead to bridge product, marketing, and operations. You will craft dashboards, run analyses, and support events from planning to execution, partnering with product and data science to drive guest and host value.

You will operate in a dynamic, ambiguous environment, translating program goals into practical playbooks, and delivering clear insights to stakeholders while scaling programs across markets.

Formación

• 8-10 years of experience in business operations, strategy, analytics, consulting, or program management.
• Bachelor's degree or equivalent experience.
• Strong analytical skills with hands-on proficiency in Excel/Google Sheets and SQL.
• Experience with Tableau or similar BI tools.
• Proven ability to manage multiple projects and priorities with excellent organization and attention to detail.
• Experience supporting event or content production (in-person and/or digital), including coordinating vendors, timelines, and logistics.
• Clear written and verbal communication skills able to present data and recommendations to stakeholders.
• Experience working cross-functionally with product, marketing, or data science teams.

Responsabilidades

• Build and maintain dashboards, reports, and recurring business reviews that track program performance, using SQL, Excel/Sheets, and Tableau.
• Deliver accurate, timely analyses that answer specific business questions and surface insights and recommendations to the team.
• Support on-the-ground and digital production of key assets and events, from planning and logistics through day-of execution.
• Support the design and analysis of experiments and pilots, including sizing opportunities, tracking results, and summarizing learnings.
• Coordinate cross-functional workstreams with product, marketing, data science, finance, and operations—tracking timelines, owners, and open issues so launches stay on schedule.
• Help translate program goals into clear requirements, process documentation, and operational playbooks.
• Prepare clear materials (decks, one-pagers, updates) that communicate program status and performance to stakeholders.
• Identify process gaps and build simple tools or templates that help the team work more efficiently.

Conocimientos

Excel/Google Sheets

SQL

Tableau

Data analysis

Cross-functional collaboration

Project management

Communication skills

Educación

Bachelor's degree or equivalent experience

Herramientas

Tableau

Excel/Google Sheets

Descripción del empleo

Crystal Equation Corporation seeks a Programs and Business Operations Lead to bridge product, marketing, and operations. You will craft dashboards, run analyses, and support events from planning to execution, partnering with product and data science to drive guest and host value.

You will operate in a dynamic, ambiguous environment, translating program goals into practical playbooks, and delivering clear insights to stakeholders while scaling programs across markets.