Remote Program Manager, Vendor Operations & Process Improvement

Oscar Health; Atlanta (GA); On-site; USD 100,602 - 132,040; Full time

Benefits offered by this job

Unlimited vacation

Medical, dental, and vision insurance

401(k) and life insurance

Paid holidays

Paid sick time

Parental leave

Job summary

Oscar Health is hiring a Program Manager, Vendor Management Operations to join our Workforce Management team. This remote role supports all vendor management activities and helps implement project management standards across the organization.

You will report to the Associate Director, Workforce Management. The position is remote, open to candidates in Atlanta, GA, with potential future hybrid work. Base pay ranges $100,602–$132,040 yearly plus benefits and bonuses.

Qualifications

• 4+ years of BPO program and/or project management experience, creating dashboards and playbooks.
• 4+ years experience in change management and process improvement.

Responsibilities

• Identify optimization opportunities to support program objectives
• Support implementations end to end to ensure success
• Lead certain components of the program
• Partner with other departments and various stakeholders to ensure operational excellence
• Support a successful program end to end through assisting in project plan development, keeping your stakeholders in the loop on status, proactively flagging, managing escalations, tracking and helping to resolve program risks and milestones, and supporting program retros to assess strengths and weaknesses
• Support the tracking and monitoring of controls
• Develop tools and standards to support team programs year over year based on program retros
• Develop meeting materials, track and follow‑up on action items, assist with management of all project plans
• Compliance with all applicable laws and regulations
• Other duties as assigned

Skills

Dashboards

Playbooks

Change management

Process improvement

Excel

Tools

Excel

Job description

Oscar Health is hiring a Program Manager, Vendor Management Operations to join our Workforce Management team. This remote role supports all vendor management activities and helps implement project management standards across the organization.

You will report to the Associate Director, Workforce Management. The position is remote, open to candidates in Atlanta, GA, with potential future hybrid work. Base pay ranges $100,602–$132,040 yearly plus benefits and bonuses.