Remote Program Manager, Data Products for Utilities

Whisker Labs, Inc.; Northern (KY); Hybrid; USD 85,000 - 100,000; Full time

Job summary

Ting Labs is seeking a highly motivated Program Manager to lead the implementation and ongoing delivery of Ting Data Products for electric utilities and other institutional customers. You will coordinate onboarding, data access, launch readiness, and recurring program reviews with cross-functional teams.

This hands-on, customer-facing role requires strong execution, organization, and judgment to ensure successful deployments, issue resolution, and value realization.

Qualifications

• 4+ years of relevant experience in program management, implementation, customer success, consulting, product operations, or customer delivery within a B2B technology, SaaS, or data environment.
• Experience supporting technology, data, or operational programs for electric utilities or similarly complex institutional or public-sector customers.
• Strong customer-success mindset and ability to drive adoption and value realization.

Responsibilities

• Manage day-to-day delivery of customer programs from kickoff through launch and ongoing operation.
• Coordinate onboarding, data access, documentation, training, and launch-readiness activities.
• Establish regular customer cadence, track adoption, and run value reviews.

Skills

Program management

Customer-facing

Cross-functional coordination

Technical aptitude

Communication

Execution

APIs

Data platforms

Tools

APIs

Data platforms

Job description

Ting Labs is seeking a highly motivated Program Manager to lead the implementation and ongoing delivery of Ting Data Products for electric utilities and other institutional customers. You will coordinate onboarding, data access, launch readiness, and recurring program reviews with cross-functional teams.

This hands-on, customer-facing role requires strong execution, organization, and judgment to ensure successful deployments, issue resolution, and value realization.