Remote Program Manager, Creative Studio Ops

Zillow Group Inc.; Northern (KY); Hybrid; USD 91,000 - 145,000; Full time

Job summary

Zillow Group's Studio Z is seeking a detail-oriented Program Manager to oversee a subset of creative projects, coordinating timelines, briefs, and production logistics across campaigns. This role reports to the Senior Program Manager and thrives in a fast-moving, cross-functional environment.

You'll drive status reports, manage resourcing, and ensure alignment with business priorities while adopting AI-powered workflows to improve efficiency.

Qualifications

• 5+ years of program management, creative operations, or campaign production experience.
• Strong written and verbal communication skills.
• Experience working with creative teams (designers, copywriters, editors).
• Curiosity about AI and emerging tools with a drive to embed smarter workflows that expand team capacity.

Responsibilities

• Create, maintain and distribute status-report documents, including detailed project schedules, tracking all projects currently in progress; leads regular status meetings to discuss project status; updates team on any Studio Z and stakeholder revisions
• Develop project plans and briefing documents in partnership with Account that clearly outline deliverables, project approach, and milestones
• Attend and lead briefings as needed, ensuring team members have a clear understanding of deliverables and timing
• Support weekly resourcing meetings by bringing well-organized, up-to-date project requests; flag capacity conflicts and timing risks to the Senior Program Manager ahead of each session
• Facilitate communication between team members to make sure deadlines are met; schedules internal and team creative reviews, ensuring team members are aware of next steps; follows up with written recaps
• Route creative; copy docs, presentations, digital files, and other materials as necessary to appropriate team members for review, proofing, revisions and approval
• Schedules debriefs with Account, Strategy, and Creative team members to discuss feedback/changes after client presentations and confirm next steps
• Ensure operational systems (JIRA, Google forecasting sheets, and DAM) are rigorously maintained
• Maintain accurate and up-to-date project data across operational systems, supporting the Senior Program Manager with the information needed for team-level reporting
• Actively adopt AI tools and productivity solutions that reduce manual effort and improve day-to-day workflow efficiency

Skills

Program management

Creative operations

Communication skills

Cross-functional teamwork

Organizational skills

PM tools

Tools

JIRA

Job description

Zillow Group's Studio Z is seeking a detail-oriented Program Manager to oversee a subset of creative projects, coordinating timelines, briefs, and production logistics across campaigns. This role reports to the Senior Program Manager and thrives in a fast-moving, cross-functional environment.

You'll drive status reports, manage resourcing, and ensure alignment with business priorities while adopting AI-powered workflows to improve efficiency.