Remote Program Coordinator - Social Services

Placements24; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

Placements24 is seeking a Remote Program Coordinator to oversee and administer social service programs. You will manage schedules, liaise with beneficiaries and partners, and maintain records to ensure effective service delivery.

The role emphasizes strong organization, communication, and independent work in a remote setting. The position supports vulnerable communities through structured program operations, compliance with policies, and proactive data collection to improve outcomes.

Qualifications

• Bachelor's degree in Social Work, Public Administration, Sociology, or a related field.
• 3+ years of experience in program coordination or administration, preferably in social services.
• Proven experience in managing schedules, logistics and stakeholder communication.
• Excellent organizational, time management and multitasking skills.
• Strong written and verbal communication abilities.
• Proficiency in Microsoft Office Suite and CRM or database software.
• Ability to work independently in a remote work environment.
• Understanding of social service delivery systems and principles.
• Genuine commitment to serving vulnerable populations and organization mission.

Responsibilities

• Oversee the day-to-day coordination and administration of assigned social service programs.
• Manage program schedules, appointments and logistics for beneficiaries and staff.
• Serve as a primary point of contact for beneficiaries, addressing inquiries and providing support.
• Liaise with external partners, service providers, and community organizations to facilitate program delivery.
• Maintain accurate program records, databases and documentation.
• Assist in developing and implementing program policies and procedures.
• Prepare regular reports on program activities, progress and outcomes for management.
• Support program staff and volunteers in daily tasks and responsibilities.
• Ensure compliance with organizational policies and relevant regulations in program execution.
• Contribute to program evaluation by gathering data and feedback.

Skills

Organizational skills

Time management

Multitasking

Written communication

Verbal communication

Schedule management

Stakeholder communication

Remote work

Social services knowledge

Commitment to service

Education

Bachelor's degree (Social Work / Public Administration / Sociology)

Tools

Microsoft Office Suite

CRM software

Job description

About the Role

Our client, a leading non-profit organization focused on delivering essential social services, is actively seeking a dedicated and organized Remote Program Coordinator. This is a fully remote position, enabling you to contribute from any location. You will be responsible for the smooth operation and administration of key social service programs, ensuring efficient service delivery to beneficiaries. This includes coordinating program activities, managing schedules, liaising with service providers and beneficiaries, and maintaining accurate program records. The ideal candidate is highly organized, possesses excellent communication skills, and has a strong understanding of social service delivery principles. Your role will be critical in ensuring that our client's programs effectively reach and support those in need, contributing significantly to the well‑being of communities across the Western Cape .

Key Responsibilities

• Oversee the day-to-day coordination and administration of assigned social service programs.
• Manage program schedules, appointments, and logistics for beneficiaries and staff.
• Serve as a primary point of contact for beneficiaries, addressing inquiries and providing support.
• Liaise with external partners, service providers, and community organizations to facilitate program delivery.
• Maintain accurate and up-to-date program records, databases, and documentation.
• Assist in the development and implementation of program policies and procedures.
• Prepare regular reports on program activities, progress, and outcomes for management.
• Support program staff and volunteers in their daily tasks and responsibilities.
• Ensure compliance with organizational policies and relevant regulations in program execution.
• Contribute to program evaluation efforts by gathering relevant data and feedback.

Requirements

• Bachelor's degree in Social Work, Public Administration, Sociology, or a related field.
• Minimum of 3 years of experience in program coordination or administration, preferably within the social services sector.
• Proven experience in managing schedules, logistics, and stakeholder communication.
• Excellent organizational, time management, and multitasking skills.
• Strong written and verbal communication abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and experience with CRM or database software.
• Ability to work independently and proactively in a remote work environment.
• Understanding of social service delivery systems and principles.
• A genuine commitment to serving vulnerable populations and supporting our client's mission.
• Familiarity with the communities in and around Paarl is considered an advantage for program relevance within the Western Cape .

Benefits

This fully remote role offers the significant advantage of working from home, providing excellent work-life balance. Our client provides a competitive salary, comprehensive medical and retirement benefits, and numerous opportunities for professional development and training. You will join a supportive and mission-driven team where your contributions directly impact the lives of those in need. This position is ideal for a detail-oriented and compassionate individual eager to make a difference in social services, conceptually based in the Paarl area of the Western Cape .