Client Services Coordinator

Placements24; United States; Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Remote options

Health benefits

Career growth

Team-oriented environment

Job summary

Placements24 is seeking a detail‑oriented Client Services Coordinator to support clients with a focus on smooth operations and satisfaction. The role offers remote work flexibility and requires strong communication, organization, and CRM familiarity.

You will act as a liaison between clients and internal teams, manage service requests, maintain client histories, and contribute to reports and performance summaries to drive client success.

Qualifications

• Experience in client services or administrative support.
• Strong organizational and time-management abilities.

Responsibilities

• Coordinate and manage client service requests with timely completion.
• Serve as primary contact for service inquiries and updates.
• Maintain and update client records and service histories.
• Liaise with internal teams to resolve client issues promptly.
• Assist in preparing client reports and performance summaries.

Skills

Client services experience

Administrative support

Organizational skills

Time management

CRM systems

Tools

CRM platforms

Job description

About the Role

Our client is seeking a detail-oriented Client Services Coordinator to join their team, with the option for remote work, supporting clients in the Paarl region. This role is integral to ensuring smooth client operations and satisfaction by managing communications, coordinating support activities, and resolving service-related issues. You will act as a key liaison between clients and internal departments, ensuring efficient service delivery and maintaining strong client relationships. This position is well-suited for organized individuals who excel in communication and thrive in a flexible work environment.

Key Responsibilities

• Coordinate and manage client service requests, ensuring timely and satisfactory completion.
• Serve as a primary point of contact for clients regarding service inquiries and updates.
• Maintain and update client records and service histories within the designated database.
• Liaise effectively with internal teams to facilitate prompt resolution of client issues.
• Assist in the preparation of client reports and performance summaries.

Requirements

• Previous experience in client services , administrative support, or a related field.
• Excellent organizational and time management skills, with a high degree of accuracy.
• Strong communication and interpersonal skills, with the ability to interact professionally.
• Proficiency in using office software and customer relationship management systems.
• Ability to work independently and collaboratively, whether remotely or in an office setting.

Benefits

• Competitive salary commensurate with experience.
• Flexible work options, including remote possibilities.
• Comprehensive health and wellness benefits.
• Opportunities for skill development and career growth.
• A supportive team environment focused on client success.