Remote Program Coordinator: Milestones & Updates

Talentoma; Grand Rapids (MI); Teletrabalho; USD 42 000 - 62 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully remote work

Onboarding and training

Regular check-ins

Skill development

Health coverage

Paid leave

401(k)

Bonus opportunities

Stipends

Resumo da oferta

Talentoma is seeking a Program Coordination Specialist to manage incoming requests, track milestones, and prepare concise updates. This fully remote role supports the program management team under a program manager from Michigan.

You will use Asana and Slack to keep ownership, dependencies, and deadlines visible, coordinate check-ins, and escalate bottlenecks as needed. A high school diploma and 1–2 years’ experience are preferred.

Qualificações

• High school diploma or equivalent.
• About 1-2 years of experience in program coordination, project support, or related administrative work preferred, especially when tracking activities involving multiple contributors.
• Understanding of program milestones, task dependencies, action logs, and escalation paths, with the ability to distinguish routine updates from issues requiring manager review.
• Familiarity with shared task boards and workplace messaging, including the ability to learn the named systems and maintain consistent, useful status updates.
• Ability to review dates, ownership, and completion details carefully, recognizing gaps before they create confusion for program participants or internal contributors.
• Clear written and verbal communication for follow-up messages, meeting summaries, stakeholder updates, and respectful requests for clarification across different working relationships.
• Reliable computer, high-speed internet, and quiet private workspace suitable for focused desk-based work and remote discussions.
• Availability for the 40-hour weekly commitment and agreed working days and shift times.
• Authorization to work in the United States.

Responsabilidades

• Review incoming emails, shared request queues, and program messages at the start of each shift, sorting items by milestone, urgency, and assigned owner.
• Check each request for a clear purpose, required inputs, target date, and responsible contact; ask the requester for missing details before arranging next steps.
• Enter confirmed tasks and milestones into a project management tool such as Asana, keeping ownership, dependencies, target dates, and current status visible to contributors.
• Compare progress updates with the program plan, identify approaching deadlines, and flag conflicting priorities or resource constraints for the program manager to review.
• Arrange program check-ins, prepare agendas from outstanding actions, and confirm that participants have the background information needed to discuss decisions and dependencies.
• Capture meeting decisions and assigned actions, then share concise updates through a collaboration tool such as Slack so contributors understand their next steps.
• Follow up with task owners when updates are missing or deadlines approach, clarifying blockers without changing approved priorities or making commitments for other teams.
• Escalate unresolved dependencies, repeated delays, and requests outside the agreed program scope to the program manager, including relevant context and possible next steps.
• Prepare progress summaries showing completed milestones, open actions, emerging risks, and resource needs, checking details with contributors before distributing updates to stakeholders.
• Confirm completion with the responsible owner, close finished tasks, and organize outstanding items for handoff; quality is judged through accuracy, turnaround, complete notes, and follow-up.

Conhecimentos

Program coordination

Project support

Administrative tasks

Written communication

Verbal communication

Remote collaboration tools

Asana

Slack

Formação académica

High school diploma

Ferramentas

Asana

Slack

Descrição da oferta de emprego

Talentoma is seeking a Program Coordination Specialist to manage incoming requests, track milestones, and prepare concise updates. This fully remote role supports the program management team under a program manager from Michigan.

You will use Asana and Slack to keep ownership, dependencies, and deadlines visible, coordinate check-ins, and escalate bottlenecks as needed. A high school diploma and 1–2 years’ experience are preferred.