Remote Production Project Coordinator - On-Time Orders

Fresh Prints LLC; New York (NY); Hybrid; USD 60,000 - 80,000; Full time

Job summary

TVP is a New York City-based branded merchandise company that helps businesses bring their identities to life through custom goods, corporate gifts, uniforms, and event kits. We collaborate with clients from concept to fulfillment, managing production timelines and vendor relationships to deliver high-quality merchandise on schedule.

As Production Project Coordinator, you will own order workflows in a fast-paced, high-volume environment, coordinating with manufacturers and internal teams,

Qualifications

• 2+ years of hands-on experience in order management, production coordination, purchasing, or a similar role.
• Exceptional organization and the ability to manage dozens of open orders across multiple vendors while knowing the status of each.
• Strong attention to detail, including catching incorrect quantities on POs or pricing discrepancies against vendor proformas.
• A clear understanding that the goal is to keep orders accurate and moving; you own documentation, follow-up, and escalation.
• A strong sense of urgency and follow-through; you respond promptly and don’t let orders sit idle.

Responsibilities

• Process new orders in the proprietary system as soon as client approval comes in, and keep every open order current.
• Submit orders to manufacturers and vendors, confirming specifications, quantities, pricing, and ship dates before production begins.
• Track daily status across all open jobs and flag delays, errors, or risks early.
• Build and send a daily status report covering every order in production, organized by status.
• Maintain a complete paper trail for every order, including POs, vendor proformas, invoices, shipping updates, tracking, and shipping methods.
• Check vendor invoices against POs and proformas, and coordinate with Finance to ensure vendors are paid accurately and on time.
• Serve as the day-to-day contact for vendors on order questions, changes, and follow-ups.
• Use AI tools to manage a large order volume, such as summarizing status and drafting vendor follow-ups.
• Spot recurring process problems and suggest fixes to prevent repeat issues.

Job description

TVP is a New York City-based branded merchandise company that helps businesses bring their identities to life through custom goods, corporate gifts, uniforms, and event kits. We collaborate with clients from concept to fulfillment, managing production timelines and vendor relationships to deliver high-quality merchandise on schedule.

As Production Project Coordinator, you will own order workflows in a fast-paced, high-volume environment, coordinating with manufacturers and internal teams,