Production Project Coordinator (Fully Remote)

TVP; United States; Remote; USD 42,000 - 60,000; Full time

Job summary

TVP, a New York City–based branded merchandise company, is seeking a detail-oriented Order Management Coordinator to process and track all open orders across multiple vendors. You will process new orders, confirm specifications, quantities, pricing, and ship dates before production begins, and keep every order current in the system.

The role requires 2+ years in order management or a related field, exceptional organization, and strong written communication with a sense of urgency to follow up

Qualifications

• 2+ years of experience in order management, production coordination, purchasing, or a similar role.
• Exceptional organization and attention to detail, with the ability to manage dozens of open orders across multiple vendors.
• Strong written communication and a sense of urgency to follow up until you get answers.

Responsibilities

• Process new orders in the proprietary system as soon as client approval comes in, and keep every open order current.
• Submit orders to manufacturers and vendors, confirming specifications, quantities, pricing, and ship dates before production begins.
• Track daily status across all open jobs and flag delays, errors, or risks early.

Skills

Order management

Production coordination

Purchasing

Attention to detail

Time management

Written communication

Job description

• Process new orders in the proprietary system as soon as client approval comes in, and keep every open order current.
• Submit orders to manufacturers and vendors, confirming specifications, quantities, pricing, and ship dates before production begins.
• Track daily status across all open jobs and flag delays, errors, or risks early.

Requirements:

• 2+ years of experience in order management, production coordination, purchasing, or a similar role.
• Exceptional organization and attention to detail, with the ability to manage dozens of open orders across multiple vendors.
• Strong written communication and a sense of urgency to follow up until you get answers.

Success Metrics:

• Orders are processed accurately, with a success rate as close to 100% as possible.
• Every order has a complete, accurate document trail that anyone on the team can easily access.
• Vendors are paid accurately and on time, and at-risk orders always have a clear next step.

TVP

TVP is a New York City-based branded merchandise company that helps businesses, nonprofits, and consumer brands bring their identities to life through custom merchandise, corporate gifts, uniforms, and event kits. Since launching in 2012, the company has expanded its services to include end-to-end merchandise production, eCommerce solutions, and in-house fulfillment and logistics.