Remote Product Research Coordinator — LA-Based with Health & 401(k)

Talentoma; Louisiana; Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health coverage

Paid leave

401(k)

Maternity leave

Stipends

Job summary

Talentoma seeks a Product Research Coordinator to organize and execute research activities that inform product decisions. You will work under a product research manager, coordinating with product managers, support, and marketing to keep requests, materials, and findings well-organized for action.

The role is fully remote from Louisiana, United States, with a 40‑hour weekly commitment and varying working days/times.

Qualifications

• High school diploma or equivalent.
• 1–2 years of experience coordinating research, product activities, customer feedback programs, or related business work preferred.
• Familiarity with product research methods, including interviews, surveys, feedback review, and theme identification.
• Preferred experience using Jira to organize tasks, due dates, and study progress.
• Preferred experience using Airtable to maintain structured trackers and research details.
• Familiarity with Typeform and ability to monitor response progress and summarize results.
• Ability to write clear participant messages, research notes, and concise findings summaries for varied internal audiences.
• Authorized to work in the United States.
• Fully remote work from Louisiana, United States.

Responsibilities

• Receive product research requests through Jira, email, and team messages, then confirm the requested question, audience, timeline, and output.
• Organize research tasks, milestones, interview schedules, survey activities, and review dates for smooth study progression.
• Maintain research trackers in Airtable, checking entries for complete source details, status, ownership, and next actions.
• Prepare approved participant outreach messages, scheduling options, discussion guides, survey links, and internal briefing materials for review by the product research manager.
• Coordinate interview calendars and send accurate reminders to participants and internal observers.
• Monitor survey participation through Typeform, note response patterns, and share low-response concerns with the product research manager.
• Review incoming feedback for relevance, duplicates, missing context, and clear product references before adding to research summaries.
• Group recurring feedback themes, user needs, and product questions into concise summaries for cross-study comparisons.
• Follow up with internal requesters when goals or expectations are unclear, and escalate sensitive participant concerns to the product research manager.
• Share finalized research summaries, tracker updates, and action items with product managers and partner teams.
• Meet quality expectations through accurate trackers, timely turnaround, complete notes, consistent follow-up, and clearly organized findings.

Skills

Coordination

Communication

Research methods

Stakeholder collaboration

Time management

Clear writing

Education

High school diploma or equivalent

Tools

Jira

Airtable

Typeform

Job description

Talentoma seeks a Product Research Coordinator to organize and execute research activities that inform product decisions. You will work under a product research manager, coordinating with product managers, support, and marketing to keep requests, materials, and findings well-organized for action.

The role is fully remote from Louisiana, United States, with a 40‑hour weekly commitment and varying working days/times.