Product Research Coordinator

Talentoma; Louisiana; Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health coverage

Paid leave

401(k)

Maternity leave

Stipends

Job summary

Talentoma seeks a Product Research Coordinator to organize and execute research activities that inform product decisions. You will work under a product research manager, coordinating with product managers, support, and marketing to keep requests, materials, and findings well-organized for action.

The role is fully remote from Louisiana, United States, with a 40‑hour weekly commitment and varying working days/times.

Qualifications

• High school diploma or equivalent.
• 1–2 years of experience coordinating research, product activities, customer feedback programs, or related business work preferred.
• Familiarity with product research methods, including interviews, surveys, feedback review, and theme identification.
• Preferred experience using Jira to organize tasks, due dates, and study progress.
• Preferred experience using Airtable to maintain structured trackers and research details.
• Familiarity with Typeform and ability to monitor response progress and summarize results.
• Ability to write clear participant messages, research notes, and concise findings summaries for varied internal audiences.
• Authorized to work in the United States.
• Fully remote work from Louisiana, United States.

Responsibilities

• Receive product research requests through Jira, email, and team messages, then confirm the requested question, audience, timeline, and output.
• Organize research tasks, milestones, interview schedules, survey activities, and review dates for smooth study progression.
• Maintain research trackers in Airtable, checking entries for complete source details, status, ownership, and next actions.
• Prepare approved participant outreach messages, scheduling options, discussion guides, survey links, and internal briefing materials for review by the product research manager.
• Coordinate interview calendars and send accurate reminders to participants and internal observers.
• Monitor survey participation through Typeform, note response patterns, and share low-response concerns with the product research manager.
• Review incoming feedback for relevance, duplicates, missing context, and clear product references before adding to research summaries.
• Group recurring feedback themes, user needs, and product questions into concise summaries for cross-study comparisons.
• Follow up with internal requesters when goals or expectations are unclear, and escalate sensitive participant concerns to the product research manager.
• Share finalized research summaries, tracker updates, and action items with product managers and partner teams.
• Meet quality expectations through accurate trackers, timely turnaround, complete notes, consistent follow-up, and clearly organized findings.

Skills

Coordination

Communication

Research methods

Stakeholder collaboration

Time management

Clear writing

Education

High school diploma or equivalent

Tools

Jira

Airtable

Typeform

Job description

Monthly Pay: $3,721 - $5,558 USD per month

Working in a project management platform such as Jira, a spreadsheets and data entry tool such as Airtable, and a survey tool such as Typeform, the Product Research Coordinator organizes research activities that help product teams understand user needs and improve product decisions. This role sits within the product team and works under a product research manager while coordinating with product managers, support team members, marketing colleagues, and research participants. The coordinator keeps research requests, participant communications, study materials, feedback themes, and findings summaries organized so teams can act on reliable information. This is a fully remote, work from home position based in Louisiana, United States. The role requires a 40‑hour weekly commitment. Working days and shift times may vary. Success in this role supports clear research planning, timely study coordination, and accessible findings for product planning.

Job Responsibilities:

• Receive product research requests through a project management platform such as Jira, email, and team messages, then confirm the requested question, audience, timeline, and expected output.
• Organize research tasks, milestones, interview schedules, survey activities, and review dates so each study moves from request through findings delivery.
• Maintain research trackers in a spreadsheets and data entry tool such as Airtable, checking entries for complete source details, status, ownership, and next actions.
• Prepare approved participant outreach messages, scheduling options, discussion guides, survey links, and internal briefing materials for review by the product research manager.
• Coordinate interview calendars and send accurate reminders to participants and internal observers using the agreed communication channels.
• Monitor survey participation through a survey tool such as Typeform, note response patterns, and share low‑response concerns with the product research manager.
• Review incoming feedback for relevance, duplicate entries, missing context, and clear product references before adding it to research summaries.
• Group recurring feedback themes, user needs, and product questions into concise summaries that help product managers compare findings across studies.
• Follow up with internal requesters when research goals, target audiences, or delivery expectations are unclear, and elevate sensitive participant concerns to the product research manager.
• Share finalized research summaries, tracker updates, and action items with product managers and partner teams, recording questions and requested revisions.
• Meet quality expectations through accurate trackers, timely turnaround, complete notes, consistent follow‑up, and clearly organized findings.

Qualifications:

• High school diploma or equivalent.
• About 1-2 years of experience coordinating research, product activities, customer feedback programs, or related business work preferred.
• Familiarity with product research methods, including interviews, surveys, feedback review, and theme identification.
• Preferred experience using a project management platform such as Jira to organize tasks, due dates, and study progress.
• Preferred experience using a spreadsheets and data entry tool such as Airtable to maintain structured trackers and research details.
• Familiarity with a survey tool such as Typeform and the ability to monitor response progress and summarize results.
• Ability to write clear participant messages, research notes, and concise findings summaries for varied internal audiences.
• Sound judgment when identifying incomplete requests, conflicting information, or issues that need manager review.
• Reliable computer, high‑speed internet, and quiet private workspace, with availability for the 40‑hour weekly commitment and agreed working days and shift times.
• Authorization to work in the United States.
• Fully remote work from Louisiana, United States.
• Structured onboarding and training on Jira, Airtable, Typeform, research workflows, and team practices.
• Regular check‑ins with the product research manager for guidance, priorities, and feedback.
• Opportunities to build product discovery, user research, survey coordination, and findings synthesis skills.
• Health coverage, paid leave, a 401(k), maternity leave, and stipends.