Remote Product Owner - Salesforce & LMS

Stride, Inc.; Indianapolis (IN); Remote; USD 88,000 - 117,000; Full time

Job summary

Stride, Inc. is seeking an experienced Product Owner/Technical Business Analyst to join MedCerts, a national online training provider.

You will manage requirements, write detailed user stories, and coordinate across Salesforce and LMS platforms to ensure accurate data and a smooth student experience. The role emphasizes backlog prioritization, stakeholder collaboration, and end-to-end testing, with a remote work setup and a salary range above market norms for the US.

Qualifications

• 5 years of experience in Product Owner or Technical Business Analyst role.
• Excellent analytical, troubleshooting, & problem-solving ability.
• Ability to explain complex business or technical problems in a logical, easy to follow manner.
• Curios, detail-oriented, critical thinker
• Agile methodology

Responsibilities

• Collaborate with internal stakeholders to understand business needs, clarify problems, and document requirements and desired outcomes.
• Evaluate requests to identify dependencies, process impacts, and implications for data and connected systems.
• Support backlog prioritization by assessing business value, urgency, student impact, risk, and implementation effort.
• Translate requirements into detailed user stories with clear acceptance criteria.
• Coordinate work across Salesforce, the LMS, and connected systems to ensure a consistent experience and reliable data flow.
• Develop workflow diagrams and business process documentation to explain current processes and proposed improvements.
• Build subject matter expertise in assigned business areas and software products.
• Proactively recommend technology and process improvements that increase efficiency, simplify workflows, and improve the student experience.
• Partner with developers, administrators, and QA throughout implementation to clarify requirements and resolve questions.
• Review test cases for alignment with requirements and acceptance criteria.
• Perform end-to-end testing and coordinate and conduct user acceptance testing with business stakeholders.
• Triage and reproduce defects, document findings, and help determine remediation priorities.
• Serve as an escalation point for production issues and coordinate investigation and resolution with the appropriate teams.
• Conduct software demonstrations and write release notes that clearly communicate changes and business impacts.
• Maintain accurate documentation and validate that delivered solutions meet the intended business needs.

Skills

Product Owner/Analyst experience

Analytical thinking

Clear communication

Curious

Agile methodologies

Education

Bachelor's degree in business/CS/IT

Tools

Salesforce CRM

Salesforce Marketing Cloud

Salesforce Billing

Totara/Moodle

Job description

Stride, Inc. is seeking an experienced Product Owner/Technical Business Analyst to join MedCerts, a national online training provider.

You will manage requirements, write detailed user stories, and coordinate across Salesforce and LMS platforms to ensure accurate data and a smooth student experience. The role emphasizes backlog prioritization, stakeholder collaboration, and end-to-end testing, with a remote work setup and a salary range above market norms for the US.