Remote Product Owner — Salesforce & LMS

Stride, Inc.; Jefferson City (MO); Remote; USD 88,000 - 117,000; Full time

Job summary

Stride, Inc. is seeking a remote Product Owner/Technical Business Analyst to join MedCerts’ Salesforce and LMS teams. You will translate business needs into clear requirements, write user stories, coordinate across systems, and support testing and release activities.

The role collaborates with stakeholders, focuses on data integrity and efficient workflows, and reports to the Head of Product Management and QA. Salary ranges and benefits vary by location.

Qualifications

• 5 years of experience in Product Owner or Technical Business Analyst role.
• Excellent analytical, troubleshooting, & problem-solving ability.
• Ability to explain complex business or technical problems in a logical, easy to follow manner.
• Curios, detail-oriented, critical thinker
• Agile methodology

Responsibilities

• Collaborate with internal stakeholders to understand business needs, clarify problems, and document requirements and desired outcomes.
• Evaluate requests to identify dependencies, process impacts, and implications for data and connected systems.
• Support backlog prioritization by assessing business value, urgency, student impact, risk, and implementation effort.
• Translate requirements into detailed user stories with clear acceptance criteria.
• Coordinate work across Salesforce, the LMS, and connected systems to ensure a consistent experience and reliable data flow.
• Develop workflow diagrams and business process documentation to explain current processes and proposed improvements.
• Build subject matter expertise in assigned business areas and software products.
• Proactively recommend technology and process improvements that increase efficiency, simplify workflows, and improve the student experience.
• Partner with developers, administrators, and QA throughout implementation to clarify requirements and resolve questions.
• Review test cases for alignment with requirements and acceptance criteria.
• Perform end-to-end testing and coordinate and conduct user acceptance testing with business stakeholders.
• Triage and reproduce defects, document findings, and help determine remediation priorities.
• Serve as an escalation point for production issues and coordinate investigation and resolution with the appropriate teams.
• Conduct software demonstrations and write release notes that clearly communicate changes and business impacts.
• Maintain accurate documentation and validate that delivered solutions meet the intended business needs.

Skills

Product Owner

Technical Business Analyst

Agile

Requirements gathering

Communication

Education

Bachelor's degree

Tools

Salesforce CRM

Salesforce Marketing Cloud

Salesforce Billing

Totara/Moodle

Job description

Stride, Inc. is seeking a remote Product Owner/Technical Business Analyst to join MedCerts’ Salesforce and LMS teams. You will translate business needs into clear requirements, write user stories, coordinate across systems, and support testing and release activities.

The role collaborates with stakeholders, focuses on data integrity and efficient workflows, and reports to the Head of Product Management and QA. Salary ranges and benefits vary by location.