Remote Product Operations Lead — Education Tech

Step Up For Students; Oregon; Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Comprehensive benefits

Remote work options

Mentorship programs

Job summary

Step Up For Students, a nationally recognized education nonprofit, is seeking a Product Operations Manager to optimize product operations within the Product Management team. Reporting to the Sr.

Director, you will drive process improvements, roadmap planning, and successful product launches, ensuring alignment with stakeholder goals and organizational strategy. The role emphasizes collaboration across IT, marketing, and customer support, with a focus on building scalable workflows, metrics, and

Qualifications

• Requires a bachelor's degree or equivalent combination of education and relevant experience.
• Minimum of three years' product operations experience.
• Must be articulate, a good listener and possess the ability to persuade teams to work to their highest potential.
• Excellent verbal and written communication skills.
• Accurate and precise attention to detail.
• Able to build strong interpersonal relationships.
• Proven record of delivery and project successes in previous positions.
• Military service can substitute for professional experience and/or formal education requirements.

Responsibilities

• Act as a liaison between Product Managers and various departments to ensure effective communication and alignment throughout the product development lifecycle.
• Coordinate and facilitate regular product development meetings to review progress, address roadblocks, and prioritize tasks.
• Create and maintain roadmaps and delivery plans for product development initiatives, outlining tasks, timelines, and dependencies.
• Lead the coordination and execution of product launches, collaborating with marketing, sales, and customer support teams to ensure a seamless release.
• Establish and maintain a release calendar to manage product updates, hot-fixes, and new feature releases.
• Conduct post-launch evaluations and gather feedback to drive continuous improvement in the launch and release process.

Skills

Communication skills

Active listening

Persuasion

Attention to detail

Interpersonal skills

Delivery track record

Agile familiarity

Education

Bachelor's degree

Job description

Step Up For Students, a nationally recognized education nonprofit, is seeking a Product Operations Manager to optimize product operations within the Product Management team. Reporting to the Sr.

Director, you will drive process improvements, roadmap planning, and successful product launches, ensuring alignment with stakeholder goals and organizational strategy. The role emphasizes collaboration across IT, marketing, and customer support, with a focus on building scalable workflows, metrics, and