Remote Product Manager - Volunteer Management

American Red Cross; Duluth (MN); On-site; USD 105,000 - 125,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401K with up to 6% match

PTO starting at 19 days/year

Holidays 11 paid holidays

Job summary

The American Red Cross is seeking a Product Manager for its Volunteer Connection within the Humanitarian Services Product Management team. This remote role focuses on leading the full product lifecycle—from discovery and design through development, release, and continuous improvement—working with business, technical, design, and program stakeholders to translate needs into actionable requirements.

The position emphasizes human-centered design, agile execution, and collaboration across teams to

Qualifications

• Bachelor's degree required.
• Minimum 7 years of related experience or equivalent.
• Volunteer management experience desired.

Responsibilities

• Lead full product lifecycle from discovery to release and iteration.
• Define solutions and translate business needs into product artifacts.
• Manage product roadmap and plans to deliver measurable outcomes.
• Coordinate with design, technical, and business leads to align strategy and execution.
• Coach and train product management staff and supervise contractors/volunteers.

Skills

Coaching product managers

Agile development

Design thinking

Stakeholder communication

Cross-functional collaboration

Data-driven decision making

Education

Bachelor's Degree

Tools

Confluence

Jira

Monday.com

Mural

Lucidchart

Job description

The American Red Cross is seeking a Product Manager for its Volunteer Connection within the Humanitarian Services Product Management team. This remote role focuses on leading the full product lifecycle—from discovery and design through development, release, and continuous improvement—working with business, technical, design, and program stakeholders to translate needs into actionable requirements.

The position emphasizes human-centered design, agile execution, and collaboration across teams to