Remote Product Manager, Technical Solutions

Baker Tilly Advisory Group, LP; Carson City (NV); On-site; USD 100,000 - 182,000; Full time

Job summary

Baker Tilly Advisory Group, LP seeks a Technical Business Analyst / Product Manager to work with developers, project managers, and clients to translate business requirements into software solutions using Sage Intacct.

You will gather requirements, design solutions, plan projects, train users, and support deployment while collaborating across Professional Services, Sales, Support and Customer Success; strong Excel and ERP experience required.

Qualifications

• Bachelor's degree required, preferably in accounting, MIS or computer science.
• 5+ years' experience consulting and implementing Sage Intacct or other SaaS solutions.
• Experience communicating with customers and technical staff on system issues and deployments.
• Ability to translate customer requirements into technical deliverables.
• Advanced Excel skills (Pivot tables, VLOOKUP, macros).

Responsibilities

• Manage multiple customers to design and support software solutions with high customer satisfaction.
• Gather requirements with client stakeholders and define, design, and communicate solutions to the development team.
• Maintain deep knowledge of Sage Intacct core and new features.
• Define rollout of solutions integrating Sage Intacct based on customer processes and best practices.
• Develop project plans and ensure on-time, on-budget delivery.
• Train customer end-users and relate system functionality to business needs.
• Document business requirements into software solutions and business processes.
• Respond to customer support issues during system implementation.
• Collaborate with Professional Services, Sales, Support, Marketing and Customer Success.
• Deliver clear communications and leadership to align with customer goals.

Skills

Client communication

Project management

Analytical thinking

Time management

Leadership

Education

Bachelor's degree in Accounting/MIS/CS

Tools

Sage Intacct

ERP software

Excel

Microsoft Office

Job description

Baker Tilly Advisory Group, LP seeks a Technical Business Analyst / Product Manager to work with developers, project managers, and clients to translate business requirements into software solutions using Sage Intacct.

You will gather requirements, design solutions, plan projects, train users, and support deployment while collaborating across Professional Services, Sales, Support and Customer Success; strong Excel and ERP experience required.