Remote Process Owner: End-to-End Process Excellence

Principal Financial Group; Des Moines (IA); Hybrid; USD 89,000 - 121,000; Full time

Job summary

Principal Financial Group is seeking a Process Owner to lead the design and performance of end-to-end business processes. You will drive continuous improvement, develop multi-year roadmaps, and collaborate with cross-functional teams to align initiatives with business goals.

The role emphasizes process mapping, SOP creation, and KPI monitoring across the operating environment, with a focus on efficiency, quality, and compliance.

Qualifications

• 6+ years of related work experience in process management or similar roles.
• Strong analytical skills to analyze complex processes and develop data-driven solutions.
• Excellent communication and interpersonal skills to collaborate with cross-functional teams.
• Project management ability to plan, organize, and prioritize tasks to meet deadlines.
• Proficiency with process modeling tools and workflow automation software.

Responsibilities

• Own end-to-end business processes and perform impact analyses to support prioritization.
• Drive continuous improvement through process analysis and implementation of best practices.
• Develop and maintain multi-year roadmaps for process design and improvement initiatives.
• Create and maintain process maps, SOPs, and related documentation.
• Partner with cross-functional stakeholders to gather requirements and align initiatives.
• Establish and monitor KPIs and performance metrics to track progress.
• Identify process risks and implement controls to minimize impact.
• Support change management activities including communication and training.

Skills

Process management

Analytical skills

Communication

Project management

Process modeling

Education

Bachelor's degree in business administration

Tools

Process modeling tools

Workflow automation software

Job description

Principal Financial Group is seeking a Process Owner to lead the design and performance of end-to-end business processes. You will drive continuous improvement, develop multi-year roadmaps, and collaborate with cross-functional teams to align initiatives with business goals.

The role emphasizes process mapping, SOP creation, and KPI monitoring across the operating environment, with a focus on efficiency, quality, and compliance.