Process Owner

Equifax, Inc.; Atlanta (GA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Friday Flexibility

In-office collaboration 4 days/week

Job summary

Equifax, Inc. is seeking a process and program manager to plan, monitor and lead internal initiatives that improve productivity and growth. You will work with business, legal and compliance to develop policy and procedures and manage core processes across departments.

The role requires a bachelor’s degree and 3+ years in process or project management with financial industry knowledge. Expect a schedule of four days in-office collaboration (Mon–Thu) with Friday remote flexibility.

Qualifications

• Bachelor’s degree or equivalent experience.
• 3+ years of experience in process, project, or program management.
• Knowledge of the financial industry; continuing to build higher-level knowledge and skills.

Responsibilities

• Plan, monitor, and manage internal projects and programs including process and project identification, planning and execution.
• Secure required resources using formal processes, tools and methodologies.
• Lead projects to achieve objectives and identify opportunities to increase productivity and growth.
• Collaborate across departments to improve business processes and data connections.
• Coordinate across channels to ensure consistency of processes.
• Identify and solve problems within guidelines and policies; prioritize and organize work to meet deadlines and deliver quality results.

Skills

Process management

Project management

Cross-functional collaboration

Education

Bachelor’s degree

Job description

Planning, monitoring and managing internal projects and programs including process and project identification, planning and execution. Securing required resources, using formal processes, tools and methodologies to manage projects. Leading projects to ensure desired objectives are achieved. Identifying opportunities to increase productivity, efficiency and enable increased growth.

What you’ll do

• Work with business, legal and compliance to support development of policy and procedures
• Support the process of reviewing and updating the current policies, procedures, and E2E process documentation
• Process Owner of several core processes (SME, continuous improvement)
• Work collaboratively across the departments to help improve specific business process to include Core, Specialty and/or Data furnisher connections
• Work across the channels to help ensure consistency across processes
• Identifies and solves a range of problems in straightforward situations
• Makes decisions within guidelines and policies that impact own work
• Prioritizes and organizes own work to meet deadlines and deliver quality results

What experience you need

• Bachelor's degree and or equivalent experience
• 3+ years of experience working in process, project, or program management
• Requires knowledge and experience in the financial industry; still acquiring higher-level knowledge and skills
• We believe great things happen when teams connect. Our schedule is built around 4 days of high-impact, in-office collaboration (Monday–Thursday) , paired with Friday Flexibility to wrap up your week remotely.

What could set you apart

• Salesforce, e-OSCAR, credit dispute experience
• Familiarity with the NCRAs, CFPB, FTC, and the consumer credit regulatory environment
• Excellent communication, writing and problem-
  solving skills.