Remote Process Manager — Operations Strategy & Optimization

BCD Travel; Poland (ME); Hybrid; PLN 113,000 - 154,000; Full time

Benefits offered by this job

Flexible working hours

Work-from-home options

Remote opportunities

Travel industry perks

Work From Anywhere 60 days

Job summary

BCD Travel is seeking a Process Manager for Operations Strategy & Optimization with a remote-first setup. You will define and improve service delivery, partnering across functions to implement scalable solutions and drive customer-focused outcomes.

The role requires analytical, strategic thinking and strong cross-functional collaboration to navigate ambiguity and deliver tangible results in a fast-paced travel technology environment.

Qualifications

• Prior corporate travel experience.
• Experience in operations, process improvement, project management, consulting, or program management.
• Knowledge of GDS Amadeus.

Responsibilities

• Define, enable, and continuously improve operational service delivery.
• Partner across Operations, Technology, Product, Implementation, Training, and Leadership teams.
• Align on scalable service solutions and drive initiatives to improve productivity and customer outcomes.

Skills

Prior corporate travel experience

Operations experience

Process improvement

Project management

Consulting

Document requirements/workflows

GDS Amadeus knowledge

Analytical thinking

Cross-functional collaboration

Communication & presentation

Job description

BCD Travel is seeking a Process Manager for Operations Strategy & Optimization with a remote-first setup. You will define and improve service delivery, partnering across functions to implement scalable solutions and drive customer-focused outcomes.

The role requires analytical, strategic thinking and strong cross-functional collaboration to navigate ambiguity and deliver tangible results in a fast-paced travel technology environment.