Remote Private Access Engineer – ZPA/Zero Trust

Centene Corporation; California; Hybrid; USD 75,000 - 135,000; Full time

Benefits offered by this job

Health insurance

401K or stock purchase plan

Tuition reimbursement

Paid time off and holidays

Flexible work schedules (remote/hybrid

Job summary

Centene is seeking an engineer to support and improve private access services, troubleshoot access issues, onboard applications, and maintain documentation. You will collaborate with multiple teams and vendors to design secure access for enterprise apps while ensuring reliability and strong security.

The role involves incident response, platform onboarding, and ongoing service improvements, with emphasis on user experience and compliance with policies.

Qualifications

• Bachelor's degree in a quantitative or business field and requires 2–4 years of related experience.
• Or equivalent experience reflecting the level of this position.

Responsibilities

• Provides engineering and operational support for Zscaler Private Access (ZPA), including application onboarding, lifecycle management, troubleshooting, and service improvements.
• Proactively identifies opportunities to improve processes, documentation, operational efficiency, and service reliability.
• Works with application owners, infrastructure teams, and vendors to design and implement secure private access solutions for enterprise applications.
• Troubleshoots complex application-access issues involving authentication, application connectivity, DNS, network routing, and policy enforcement.
• Configures and supports private access technologies, including application segments, access policies, connector groups, identity integrations, and related platform components.
• Participates in onboarding new applications and services to the private access platform while ensuring a positive user experience and adherence to security requirements.
• Collaborates with identity, networking, cloud, security, server, application, and support teams to resolve issues and improve service delivery.
• Develops and maintains technical documentation, operational procedures, implementation standards, and support guidance.
• Monitors service health, identifies recurring issues, analyzes operational trends, and proposes improvements to reliability, scalability, and supportability.
• Builds productive working relationships with technology vendors and internal stakeholders to support ongoing platform operations and strategic initiatives.
• Demonstrates ownership of issues from initial report through validation, communication, documentation, and resolution.
• Contributes to architectural discussions, project planning, and implementation efforts involving secure application access and related technologies.
• Provides technical guidance and knowledge sharing to peers, support teams, and stakeholders.
• Participates in incident response, root cause analysis, and problem management activities related to private access services.
• Performs other duties as assigned.
• Complies with all policies and standards.

Skills

ZPA

ZTNA

SAML

OIDC

Entra ID

Okta

Ping Identity

DNS

TCP/IP

PowerShell

Python

Cloud/On-Prem

Education

Bachelor's degree in quantitative or business field

Tools

PowerShell

Python

Job description

Centene is seeking an engineer to support and improve private access services, troubleshoot access issues, onboard applications, and maintain documentation. You will collaborate with multiple teams and vendors to design secure access for enterprise apps while ensuring reliability and strong security.

The role involves incident response, platform onboarding, and ongoing service improvements, with emphasis on user experience and compliance with policies.