Remote Prior Authorization Supervisor - Pain Interventions

MDU Medtronic USA Inc; Minnesota; Remote; USD 64,000 - 96,000; Full time

Benefits offered by this job

Health, dental and vision insurance

401(k) plan with employer match

Paid time off and holidays

Tuition assistance/reimbursement

Job summary

Medtronic is a global leader in healthcare technology seeking a remote leader to oversee prior authorization and reimbursement support for pain intervention therapies in the United States. The role guides daily operations, coaches a dedicated team, and ensures alignment with payer guidelines to improve patient access.

The position emphasizes cross-functional collaboration with reimbursement, sales, clinical, and patient access teams, while maintaining compliance with healthcare regulations and

Qualifications

• Experience in customer service, patient access, reimbursement support, prior authorization, or healthcare operations.
• Experience leading, supervising, coaching, or directing the work of employees or teams.
• Experience working with healthcare payers, insurance verification, authorization processes, or reimbursement activities.

Responsibilities

• Supervise daily prior authorization and reimbursement support operations for pain intervention therapies.
• Coach, develop, and manage team performance to achieve service, quality, and productivity objectives.
• Monitor payer requirements, coverage policies, and authorization processes to support timely patient access.
• Resolve complex reimbursement, coverage, and escalation issues with payers, providers, and internal stakeholders.
• Analyze operational metrics and implement process improvements to enhance efficiency and customer experience.
• Partner with reimbursement, sales, clinical, and patient access teams to address coverage and payment barriers.
• Develop and deliver training on prior authorization workflows, payer requirements, and reimbursement processes.
• Ensure compliance with company policies, payer guidelines, and applicable healthcare regulations.

Skills

Customer service

Team supervision

Payer experience

Healthcare operations

Microsoft Office

Education

High School Diploma

Associates Degree

Bachelors Degree

Tools

Microsoft Office

Job description

Medtronic is a global leader in healthcare technology seeking a remote leader to oversee prior authorization and reimbursement support for pain intervention therapies in the United States. The role guides daily operations, coaches a dedicated team, and ensures alignment with payer guidelines to improve patient access.

The position emphasizes cross-functional collaboration with reimbursement, sales, clinical, and patient access teams, while maintaining compliance with healthcare regulations and