Remote Prior Authorization Pharmacy Technician

A-Line Staffing Solutions; Dallas (TX); Remote; USD 55,104,000 - 59,512,000; Full time

Job summary

A-Line Staffing Solutions is seeking a remote Prior Authorization Pharmacy Technician to handle high-volume inbound calls from members, providers, and other callers. You’ll document approvals/denials accurately and route clinical questions to a pharmacist while upholding HIPAA standards in a dedicated remote workspace.

The role requires Pharmacy Technician experience or healthcare familiarity, strong communication, and the ability to multitask across multiple systems during calls.

Qualifications

• 1+ year inbound, high-volume call center experience (healthcare/insurance/PBM/medical office preferred).
• Strong communication, customer service, and documentation/data entry skills.
• Comfortable multitasking across multiple systems during calls.
• Verifiable High School Diploma or GED.

Responsibilities

• Take inbound calls and provide professional customer service support.
• Document interactions, approvals/denials accurately and timely.
• Escalate clinical questions to the pharmacist.
• Work across multiple systems while on calls.
• Use MS Teams and Outlook daily (Word/Excel helpful).

Skills

Call center experience

Communication

Multitasking

Documentation

Education

High School Diploma or GED

Tools

MS Teams

Outlook

Word

Excel

Job description

A-Line Staffing Solutions is seeking a remote Prior Authorization Pharmacy Technician to handle high-volume inbound calls from members, providers, and other callers. You’ll document approvals/denials accurately and route clinical questions to a pharmacist while upholding HIPAA standards in a dedicated remote workspace.

The role requires Pharmacy Technician experience or healthcare familiarity, strong communication, and the ability to multitask across multiple systems during calls.