Remote Prior-Authorization Pharmacy Technician

Actalent; Chicago (IL); Remote; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Paid time off (PTO)

Life Insurance

Disability coverage

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave

Job summary

Actalent, a national staffing leader, is hiring a Certified Pharmacy Technician for a fully remote contract-to-hire role. Based in Chicago, IL, the position supports prior authorization decisions and communications with prescribers and pharmacists.

The role requires a valid pharmacy license and national certs (PTCB or NHA), plus 1+ year in retail or call center pharmacy. Expect training, multi-system use, and remote work flexibility.

Qualifications

• Pharmacy technician license and national certifications (PTCB or NHA).
• At least 1 year in retail or call center pharmacy environment.
• Strong written and verbal communication skills.
• Excellent attention to detail and organizational skills.
• Comfortable with multiple computer systems.
• Able to work independently in a fast-paced remote environment.

Responsibilities

• Evaluate and authorize approval of pharmacy requests based on clinical criteria.
• Communicate decisions to physicians, office staff, medical management, and pharmacists.
• Document outcomes in the pharmacy system.
• Escalate requests requiring extensive clinical review to a pharmacist following guidelines.
• Document inquiries and grievances, providing results to clients, prescribers, and management.
• Work on the fax queue, reviewing coverage determinations for medications.
• Communicate decisions within service level agreement guidelines.
• Efficiently manage multiple queues and adapt to changing business needs.

Skills

Pharmacy license & certs

Call center experience

Written and verbal comms

Attention to detail

Multi-system proficiency

Independent remote work

Education

High school diploma or GED

State license/registration

Job description

Actalent, a national staffing leader, is hiring a Certified Pharmacy Technician for a fully remote contract-to-hire role. Based in Chicago, IL, the position supports prior authorization decisions and communications with prescribers and pharmacists.

The role requires a valid pharmacy license and national certs (PTCB or NHA), plus 1+ year in retail or call center pharmacy. Expect training, multi-system use, and remote work flexibility.