Remote Principal, Consulting Services Territory Manager

Epicor Software Corporation; United States; Hybrid; USD 120,000 - 204,000; Full time

Benefits offered by this job

Health and wellness

Internal mobility

Career development

Inclusive workplace

Work-life balance

Global mobility

Job summary

Epicor Software Corporation is seeking a Principal Consulting Services Territory Manager to lead planning, delivery, and oversight of customer-facing consulting projects across Professional Services, Support, Sales, and leadership teams.

You will balance customer needs, project profitability, and delivery expectations across multiple engagements, working with on-site and remote teams, and traveling up to 50% as required.

Qualifications

• 8+ years’ relevant experience with a demonstrated track record of success, including 3+ years’ industry-specific or specialized experience.
• Strong presentation and communication skills, with the ability to engage customers, consultants, executives, and internal teams in both in-person and remote settings.
• Exceptional organizational, time management, and project sponsorship skills, with the ability to manage multiple priorities while maintaining attention to detail.
• Experience managing high-level profit and loss performance across multiple states while maintaining visibility into individual project performance.
• Strong analytical and problem-solving skills, with the ability to assess customer challenges and recommend practical, strategic improvements.
• Bachelor’s degree or equivalent practical experience.

Responsibilities

• Coordinate and execute customer product and service delivery projects from initiation through completion, helping ensure work is delivered on time and within budget.
• Contribute to strategic planning and the execution of large-scale operational deployments while maintaining visibility into project priorities, risks, and outcomes.
• Evaluate engagement profitability and risk, recommending client-focused solutions that maximize value while helping minimize delivery risk.
• Partner with Support and internal teams to resolve customer issues, strengthen client relationships, and serve as an escalation point for professional services and implementation concerns.
• Lead and participate in project kickoffs, planning sessions, steering committee meetings, and other customer engagements, both remotely and on-site.
• Support pre-sales activities through customer presentations, services planning, proposal development, work plan creation, and consultation on delivery strategy.
• Lead reviews of engagement scope, planning cost estimates, and pricing while sharing best practices and subject matter expertise with team members.

Skills

Client leadership

Strategic thinking

Organizational skills

Delivery management

Cross-functional collaboration

Communication skills

Education

Bachelor’s degree or equivalent

Job description

Epicor Software Corporation is seeking a Principal Consulting Services Territory Manager to lead planning, delivery, and oversight of customer-facing consulting projects across Professional Services, Support, Sales, and leadership teams.

You will balance customer needs, project profitability, and delivery expectations across multiple engagements, working with on-site and remote teams, and traveling up to 50% as required.