Epicor Operations Consultant

2W Technologies, INC; California, Northern (MO, KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Remote work

Job summary

2W Technologies, INC is a fast-growing technology consulting firm serving clients across North America with Epicor ERP, cloud services, analytics and cyber defense. As a Tech Consultant, you will solve problems for customers, recommend, install, test and upgrade software, train clients, analyze business needs and propose innovative ERP solutions.

This REMOTE role requires collaboration within a team, ability to work independently, and maintaining certification status while delivering projects on

Qualifications

• Bachelor’s degree in a relevant field (CS, business admin, accounting or equivalent).
• Experience as an Epicor ERP consultant or in an Epicor ERP environment.
• Experience with Epicor 10, Kinetic is required.

Responsibilities

• Test and troubleshoot systems for customers, providing initial level of support with issue resolution.
• Conduct Business Process reviews and ERP-related training for customers.
• Assist customers with data migration and write functional specifications for enhancements, integrations and reports.
• Identify resources, set priorities, and monitor project tasks to ensure timely delivery.
• Maintain Epicor certification status and log time/expenses accurately.

Skills

ERP problem solving

Client training

Education

Bachelor’s Degree in Computer Science, Business Admin, Accounting or equivalent

Tools

Epicor ERP

Job description

2W Technologies, INC is a fast-paced, high-growth, full-service technology consulting firm with clients across North America and several countries around the world. 2W specializes in helping our clients (mostly manufacturers) get maximum value from their technology investments. We specialize in Epicor ERP, network architecture, managed cloud services, business analytics and cyber defense.

As a 2W Tech Consultant, you will participate in consulting engagements that involve problem solving for customers, recommending, installing, testing and upgrading software. You will train clients, conduct workshops, analyze clients’ business needs and objectives and propose innovative solutions.

You must demonstrate the ability to work collaboratively within a team environment to organize and control tasks within a work plan and the ability to work with the client on an independent basis with little supervision.

This is a REMOTE position. There is no need to relocate.

Duties and Responsibilities:

• Test and troubleshoot systems for customers, providing initial level of support with issue resolution
• Conduct Business Process reviews
• Provide ERP module training for customers in Inventory Management, Production Management, Sales Management, Scheduling, Engineering, etc.
• Assist customers with data migration
• Write functional specifications for enhancements, integrations and reports
• Perform work plans, identify resource requirements, establish priorities, and monitor the performance of project tasks
• Provide estimates for projects and ensure that project deliverables are completed on time
• Key resource for implementing Epicor ERP systems within customer organizations
• Work with customers on facilitating and implementing change management throughout the ERP implementation
• Ability to establish priorities while on site as well as communicate effectively with other project team members and customers
• Attain and maintain Epicor certification status
• Responsible for timely entry of time and expenses in project accounting system

Qualifications and Requirements:

• Bachelor’s Degree in Computer Science, Business Admin. , Accounting or equivalent
• Experience working as an Epicor ERP consultant or working in an Epicor ERP environment
• Prior experience working with Epicor ERP software is required (Epicor 10, Kinetic)