Senior Retail Partnerships Lead - Remote

Epicor Software Corporation; United States; Remote; USD 94,000 - 151,000; Full time

Benefits offered by this job

Health and Wellness benefits

Global mobility options

Job summary

Epicor Software Corporation in the United States is seeking a Senior Strategic Partnership Executive to manage partner accounts and develop new key retail alliances, driving revenue growth and enhanced customer satisfaction.

You will lead cross-functional engagement with Sales and ensure timely delivery of Epicor solutions, while defining success metrics for each account and reporting progress quarterly.

Qualifications

• Ability to work with internal and external stakeholders in a distributed retail environment.
• Excellent written and oral communications and interpersonal skills.
• High energy, positive attitude, and a strong work ethic.
• Excellent organizational and project management skills.
• Passion for the technology industry.
• Excellent time management and interpersonal skills.
• Experience working in a fast-paced, high-performance environment.

Responsibilities

• Work with Sales, develop and maintain strong relationship throughout the account’s organization.
• Manage projects to ensure timely and successful delivery of solutions being provided by Epicor.
• Develop key goals and metrics for each account, measure and report on them monthly or quarterly.
• Define and implement programs that support defined objectives
• Assist with high severity requests or issue escalation as needed.
• Manage contracts, billing, rebates (if applicable) – provide Epicor management time to respond to contract renewals and price change options
• Hold at a minimum quarterly meeting with each account.
• Work with customers to ensure Epicor retail products are being utilized effectively and efficiently.

Skills

Relationship management

Communication skills

Project management

Stakeholder management

Retail industry knowledge

High energy and work ethic

Time management

Education

Bachelor’s degree or equivalent experience

Job description

Epicor Software Corporation in the United States is seeking a Senior Strategic Partnership Executive to manage partner accounts and develop new key retail alliances, driving revenue growth and enhanced customer satisfaction.

You will lead cross-functional engagement with Sales and ensure timely delivery of Epicor solutions, while defining success metrics for each account and reporting progress quarterly.