Remote Prescription Access Advocate

Free resume; United States; Remote; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Phone stipend

Referral program

Training

Career growth

Work from home

Inclusive culture

Equipment provided

Job summary

Free resume in the United States is seeking a US Remote Patient Care Advocate to support enrollment, eligibility verification, cost-sharing, and prescription fulfillment from a home-based setting.

The role requires a high school diploma or GED, experience in healthcare, insurance, or customer service, and excellent communication skills. A genuine passion for helping patients access affordable medications is essential.

Qualifications

• High school diploma or GED required.
• Experience in healthcare, insurance or customer service required (experience with prescription assistance programs is a plus).
• Strong attention to detail and ability to navigate complex processes.
• Excellent communication skills for working with patients, healthcare providers, and pharmacies.
• A genuine passion for helping others and making a positive impact on their healthcare access.
• The ability to work efficiently and collaboratively within a team environment.

Responsibilities

• Assist patients with enrolling in the program, ensuring all necessary personal and insurance information is provided and verifying eligibility.
• Help patients confirm that their prescribed medications are covered under the program, and manage the approval process for eligible medications.
• Reduce patients' out-of-pocket costs by applying the program benefits. Manage copayments, coinsurance, and assist with additional copay assistance when applicable.
• Coordinate with participating pharmacies to ensure the correct application of benefits during prescription filling, ensuring patients pay the reduced amount.
• Support patients by ensuring they continue receiving medications at reduced costs, monitoring adherence to medication regimens, and ensuring continued eligibility.
• Guide patients through annual renewals and inform them about any updates to the program or medication formulary.

Skills

Customer service

Healthcare knowledge

Attention to detail

Communication skills

Teamwork

Education

High School Diploma

Job description

Free resume in the United States is seeking a US Remote Patient Care Advocate to support enrollment, eligibility verification, cost-sharing, and prescription fulfillment from a home-based setting.

The role requires a high school diploma or GED, experience in healthcare, insurance, or customer service, and excellent communication skills. A genuine passion for helping patients access affordable medications is essential.