Remote Premier Account Leader for Enterprise Growth

Ladders; United States; Remoto; USD 130.000 - 145.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health, dental, and vision insurance

401(k) plan with company match

Generous paid time off and holidays

Professional development and mentoring

Descrizione del lavoro

Ladders is seeking a Premier Account Relationship Manager for remote US-based work. You will serve as a trusted senior partner to enterprise clients, focusing on onboarding, implementation, and long-term relationship management.

You will collaborate with Sales and Product teams to support expansion, shape proposals, and translate client needs into actionable strategies. The role requires executive-level communication, quarterly business reviews, and cross-functional coordination to drive

Competenze

• 8+ years of experience in client relationship management or program management in B2B SaaS, tech, or financial services.
• Expertise in broker-dealer and financial advisory ecosystems, including fiduciary management platforms.
• Proven success in managing complex client relationships with measurable revenue growth.

Mansioni

• Serve as the senior contact for premier enterprise accounts through onboarding and implementation.
• Develop knowledge of client strategies to identify opportunities for expansion.
• Collaborate with Sales and Product teams to support new business and shape proposals.
• Execute expansion opportunities within existing accounts through demos and renewal planning.
• Capture client feedback to inform product insights and roadmap discussions.
• Drive strategic account planning and revenue growth through cross-functional collaboration.
• Lead executive meetings and quarterly reviews aligning client goals with product capabilities.

Conoscenze

Account management

B2B SaaS

Executive communication

Strategic planning

Cross-functional leadership

Relationship management

Sales collaboration

Formazione

Bachelor's degree in Business/Finance

MBA preferred

Strumenti

CRM software

Descrizione del lavoro

Ladders is seeking a Premier Account Relationship Manager for remote US-based work. You will serve as a trusted senior partner to enterprise clients, focusing on onboarding, implementation, and long-term relationship management.

You will collaborate with Sales and Product teams to support expansion, shape proposals, and translate client needs into actionable strategies. The role requires executive-level communication, quarterly business reviews, and cross-functional coordination to drive