Remote Precertification & Medical Support Specialist

ASK Consulting; United States; Remote; USD 35,000 - 50,000; Full time

Job summary

ASK Consulting is looking for a dedicated Customer Service Representative to enhance their Payer Solutions Operations team in St. Louis, MO. This role is 100% remote and involves responding to customer inquiries and maintaining call center statistics.

Ideal candidates will have a high school diploma or equivalent, with a minimum of 2 years of relevant experience, and strong communication skills. Proficiency in MS Office applications and attention to detail are essential for success in this position.

Qualifications

• Minimum 2+ years of experience in a service operations or call-center environment.
• Typing speed of at least 40 WPM.
• Strong written and verbal communication skills.

Responsibilities

• Respond to customers and providers regarding our products and services.
• Maintain call center statistics including Average Speed of Answer and After Call Work.
• Document interactions accurately and adhere to documentation processes.

Skills

Communication skills

Time management

Attention to detail

Knowledge of Medical Coding and Billing

Education

High school diploma or higher (GED accepted)

Tools

MS Office applications

Job description

ASK Consulting is looking for a dedicated Customer Service Representative to enhance their Payer Solutions Operations team in St. Louis, MO. This role is 100% remote and involves responding to customer inquiries and maintaining call center statistics.

Ideal candidates will have a high school diploma or equivalent, with a minimum of 2 years of relevant experience, and strong communication skills. Proficiency in MS Office applications and attention to detail are essential for success in this position.