Remote Preauthorization & Referrals Specialist

St. Charles Health System Inc.; Bend (OR); Híbrido; USD 29 000 - 38 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relief differential 15%

Resumo da oferta

St. Charles Health System in Bend, Oregon seeks a Patient Service Representative 1 to support scheduling, registration, and frontline patient access in a preoperative medicine clinic. The role interfaces with clinical staff to ensure accurate data capture and smooth patient flow.

The PSR1 uses electronic health records, performs financial clearance, collects copays, and contributes to daily clinic operations while delivering courteous, confidential customer service across diverse populations.

Qualificações

• Required: High school diploma or GED.
• Preferred: One year of clerical support in a healthcare setting.
• Basic medical terminology knowledge.

Responsabilidades

• Schedules appointments accurately per guidelines to maximize access.
• Performs real time eligibility checks and routes scheduling accordingly.
• Registers patients, collects payments, and processes deposits daily.
• Supports daily clinic operations and manages documents in EMR.
• Delivers professional customer service and coordinates interpreters when needed.

Conhecimentos

Customer service

Communication

Clerical support

Multi-tasking

Attention to detail

MS Office

EMR system

Formação académica

High school diploma or GED

Ferramentas

MS Office

Electronic Medical Records (EMR)

Descrição da oferta de emprego

St. Charles Health System in Bend, Oregon seeks a Patient Service Representative 1 to support scheduling, registration, and frontline patient access in a preoperative medicine clinic. The role interfaces with clinical staff to ensure accurate data capture and smooth patient flow.

The PSR1 uses electronic health records, performs financial clearance, collects copays, and contributes to daily clinic operations while delivering courteous, confidential customer service across diverse populations.