Remote Pre-Sales Solutions Engineer — Demos & POCs

Kenyan Edu; New York, Northern (NY, KY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical

Vision

Dental

Mental wellness

Vacation policy

Parental leave

Volunteer time off

401(k)

Wellness benefits

Holiday break

Job summary

Mixpanel is seeking a Customer Engineer to own the pre-sales technical journey — from discovery and fit assessment through competitive positioning, demo, and POC.

You establish whether Mixpanel is the right technical fit before committing to a proof of concept, and when you do run one, you design it to be immediately actionable by the Delivery Engineer: focus metric defined, data validated, success criteria agreed upon.

Qualifications

• 2–4+ years in Solutions Engineering, Sales Engineering, or a technical pre-sales role at a B2B SaaS company.
• Technical foundation in data analytics, event tracking, APIs, data warehouses, or adjacent domains.
• Commercial instinct — you understand your job is to win deals and orient your work accordingly.
• Demonstrated ability to run structured POCs with defined success criteria and measurable outcomes.
• Clear, compelling communication to technical and non-technical audiences.
• Competitive knowledge of the analytics landscape, or the ability to build it quickly.
• Humble, hungry, smart, and accountable — these are the bar, not aspirations.

Responsibilities

• Lead technical discovery, establishing the prospect's business challenges, technical environment, and qualification before committing to a POC.
• Design and deliver tailored, research-backed demos that connect Mixpanel's capabilities to the prospect's specific business outcomes.
• Establish technical fit — confirm the prospect's stack is a match and scope what a meaningful proof requires before the POC begins.
• Own competitive technical positioning — be the definitive answer to why Mixpanel over Amplitude, PostHog, and warehouse-native alternatives.
• Run tightly structured POCs with defined success criteria, a named focus metric, and a handoff package the Delivery Engineer can execute from immediately.
• Return post-sale for cross-sell and strategic expansion requiring a new technical evaluation on a new surface or product.
• Partner with Account Executives on deal strategy, technical objection handling, and expansion planning.
• Stay close to Delivery Engineers to understand production realities — your POCs should reflect what actually works in production.

Skills

Customer Engineer experience

Data analytics

APIs

Event tracking

Data warehousing

Commercial instinct

Clear communication

Competitive knowledge

Account coordination

Job description

Mixpanel is seeking a Customer Engineer to own the pre-sales technical journey — from discovery and fit assessment through competitive positioning, demo, and POC.

You establish whether Mixpanel is the right technical fit before committing to a proof of concept, and when you do run one, you design it to be immediately actionable by the Delivery Engineer: focus metric defined, data validated, success criteria agreed upon.