Remote PostgreSQL Support Engineer - EMEA

Tiger Data; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Fully remote opportunities globally

Stock options for long-term growth

Monthly WiFi stipend

Professional development resources

Premium insurance options for US-based

Job summary

Tiger Data, a remote-first company, is seeking a Database Support Engineer to help customers optimize TimescaleDB and PostgreSQL deployments at scale. You will handle support cases from start to finish and build strong relationships with users worldwide.

Requirements include a CS degree or equivalent, deep relational DB experience, and excellent communication skills. This role offers full-time, remote work with flexible hours and a focus on learning and product improvement.

Qualifications

• Bachelor’s degree in computer science, information systems, or equivalent experience.
• Relational DB experience at scale: administration, data modeling, query optimization.
• Experience with relational databases (PostgreSQL a strong plus!).
• Experience as a technical support professional with external customers.
• Strong aptitude to understand and learn new software products.
• Strong communication skills and empathy when troubleshooting complex concepts.

Responsibilities

• Work with our customers across a wide range of topics, from basic administration of TimescaleDB to deep consultative conversations around design, optimization, and implementation
• Manage support cases from beginning to end.
• Develop and maintain close relationships with our customers to help them be successful.
• Be curious, always willing to learn, and always looking for ways to improve our products, processes, and culture.

Skills

Relational DB experience

PostgreSQL knowledge

Customer-facing support

Strong communication

Learning agility

Education

Bachelor's degree in CS/IS or equivalent

Tools

TimescaleDB familiarity

Cloud familiarity (AWS/GCP/Azure)

SQL tooling

Job description

Tiger Data, a remote-first company, is seeking a Database Support Engineer to help customers optimize TimescaleDB and PostgreSQL deployments at scale. You will handle support cases from start to finish and build strong relationships with users worldwide.

Requirements include a CS degree or equivalent, deep relational DB experience, and excellent communication skills. This role offers full-time, remote work with flexible hours and a focus on learning and product improvement.