Bilingual Portuguese Tech Support Specialist

Ustechsolutions; Painted Post (NY); On-site; USD 35,000 - 55,000; Full time

Job summary

A technology firm located in New York is seeking a candidate fluent in Portuguese for a support role. The position entails screening and diagnosing inquiries, troubleshooting technical issues, and proposing solutions under supervision. Candidates must have a basic understanding of job functions. This role is ideal for individuals looking to grow in a supportive environment with a focus on efficiency and accuracy.

Qualifications

• Bilingual in Portuguese is mandatory.
• Basic understanding of infrastructure and network communication.

Responsibilities

• Screen and diagnose internal inquiries and requests.
• Troubleshoot issues related to systems and applications.
• Propose solutions to routine problems.

Job description

A technology firm located in New York is seeking a candidate fluent in Portuguese for a support role. The position entails screening and diagnosing inquiries, troubleshooting technical issues, and proposing solutions under supervision. Candidates must have a basic understanding of job functions. This role is ideal for individuals looking to grow in a supportive environment with a focus on efficiency and accuracy.