SPECIALIST WITH PORTUGUESE - HELPDESK REMOTE

PMSolutions; Town of Poland (NY); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Stability based on an employment contract

100% remote work

Competitive salary with linguistic addition

Flexible benefits package

Private health care (Premium level)

Comprehensive initial training

Clearly defined career path

Job summary

A leading personnel management company is seeking a Specialist with Portuguese for a remote helpdesk position. In this role, you'll solve user problems via phone and email, manage incoming notifications, and ensure efficient communication. The ideal candidate must be fluent in Portuguese (C1) and have good English skills (B2). The position offers stable employment, a competitive salary with benefits, and a comprehensive training program.

Responsibilities

• Solving user problems reported by phone, e-mail or other communication channels.
• Saving and describing incoming notifications in the system and their correct management.

Skills

Fluent in Portuguese – C1 level

Communicative English – B2 level

Ease in making contacts

Willingness to learn

Job description

Specialist with Portuguese - Helpdesk Remote

Specialist with Portuguese - Helpdesk Remote

Responsibilities

• Solving user problems reported by phone, e-mail or other communication channels.
• Saving and describing incoming notifications in the system and their correct management.

Expectations

• Fluent in Portuguese – C1 level.
• Communicative English – B2 level.
• Ease in making contacts with others.
• Willingness to learn and self‑improvement.

Benefits

• Stable employment based on an employment contract.
• The ability to work 100% remotely.
• Competitive salary, with an attractive linguistic addition.
• A flexible package of benefits (you can choose a MultiSport card, cinema tickets, vouchers for shops, restaurants, etc.).
• Private health care (Premium level) with a full dental package and an insurance policy for foreign travel.
• Comprehensive initial training.
• Clearly defined career path.

Application

We invite you to apply at [e-mail] – in the title, please enter the name of the position.

Consent Clause

I consent to the processing of my personal data by Personnel and Media Solutions, Piaseczno ul. Julianowska 35 for the purposes necessary for the implementation of this and future recruitment processes in connection with the entry into force on May 25, 2018 of the Regulation of the European Parliament and of the Council of the European Union 2016/679 of April 27, 2016 on the protection of individuals with regard to processing personal data and on the free movement of such data. I consent to the disclosure of my personal data to cooperating entities in order to carry out recruitment processes, also after the recruitment is completed in order to present further employment offers, I was informed about the right to access my personal data. I provide the above data voluntarily.