Remote Physician Relations Team Lead

Cardinal Health; Jackson (MS); Remote; USD 107,000 - 168,000; Full time

Benefits offered by this job

Medical, dental & vision

Paid time off

Health Savings Account

401k plan

Early wage access

FSAs

Disability coverage

Work-Life resources

Parental leave

Healthy lifestyle programs

Job summary

Cardinal Health is hiring a Physician Relations Team Manager to lead the daily operations of the physician relations team on a country-wide remote basis with 10-15% travel across the United States. The role focuses on developing and supporting strategic plans, managing performance, and driving new referral sources through CRM and market insights.

The position requires 8-12 years of experience, a Bachelor’s degree (or equivalent), and prior work with primary or specialty care physicians.

Qualifications

• 8-12 years of experience, preferred
• Bachelor’s degree in related field, or equivalent work experience, preferred
• Prior experience working with primary care, specialty care, or value-based care physicians or physician groups, preferred
• Travel requirement: 10%-15%

Responsibilities

• Manage daily operations of the physician relations team, including hiring, onboarding, performance management, and coaching.
• Establish performance metrics and quarterly productivity goals to align with new patient volume targets for each clinical service line.
• Coach, evaluate, and monitor the sales/outreach skills of team members as they engage with physician offices and their staff.
• Lead quarterly and annual target account planning, goal setting, and conduct regular team and 1:1 check-ins to measure progress.
• Develop outreach strategies using CRM data and third-party claims intelligence data to identify and capture new referral sources.
• Analyze market trends and physician referral patterns to measure the precise impact and ROI of all physician relations outreach campaigns.
• Influence new patient acquisition processes with practice operations leaders to improve access, leverage technology, and remove barriers causing patient friction
• Gather field intelligence and provide feedback to leadership regarding new patient scheduling, referral management processes, competitor tactics, and shifting doctor needs.

Skills

Strategic planning

Team leadership

Coaching

CRM analytics

Communication with physicians

Education

Bachelor’s degree or equivalent

Tools

CRM software

Job description

Cardinal Health is hiring a Physician Relations Team Manager to lead the daily operations of the physician relations team on a country-wide remote basis with 10-15% travel across the United States. The role focuses on developing and supporting strategic plans, managing performance, and driving new referral sources through CRM and market insights.

The position requires 8-12 years of experience, a Bachelor’s degree (or equivalent), and prior work with primary or specialty care physicians.