Remote Disability Claims Coordinator

Dane Street; Washington (District of Columbia); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Paid time off

Remote workspace stipend

Job summary

Dane Street in Washington, DC seeks a Customer Service Representative to receive new cases, draft case records in AccessDS, and coordinate with clients to obtain missing information. The role involves intake, timely processing, and clear client communication.

The position requires strong organizational and communication skills; an Associate’s Degree is preferred, with healthcare/insurance experience valued.

Qualifications

• Associate’s Degree preferred.
• Business experience in a healthcare and/or insurance setting is preferred.
• Strong communication and organizational skills.
• Computer literacy and typing skills required.

Responsibilities

• Receive and intake new cases; draft cases in the Dane Street system (AccessDS).
• Assign and schedule new cases to physicians per guidelines and jurisdiction.
• Monitor progress to meet deadlines and ensure proper documentation.
• Update clients on case progress and request missing information as needed.
• Maintain accurate records and ensure documentation is provided to clients.

Skills

Communication

Critical thinking

Time management

Computer literacy

Typing skills

Education

Associate’s degree

Job description

Dane Street in Washington, DC seeks a Customer Service Representative to receive new cases, draft case records in AccessDS, and coordinate with clients to obtain missing information. The role involves intake, timely processing, and clear client communication.

The position requires strong organizational and communication skills; an Associate’s Degree is preferred, with healthcare/insurance experience valued.