Remote Pharmacy Technician - Prior Authorization Support

Managed Staffing, Inc.; United States; On-site; USD 42,000 - 54,000; Full time

Job summary

Managed Staffing, Inc. seeks a Tech I Prior Authorization specialist to handle in-bound calls from providers, pharmacies and members, delivering professional and courteous assistance through the criteria-based prior authorization process.

The role requires accurate, timely documentation of reviews to support clinical decisions. The Tech I will also assist with outbound calls, reviewing and processing Prior Auths via fax and ePA, and monitoring inquiries via department mailboxes.

Qualifications

• Experience in healthcare phone support or prior authorization a plus.
• Ability to document reviews clearly and accurately.

Responsibilities

• Handle inbound calls through the prior authorization process from providers, pharmacies and members.
• Document reviews accurately and escalate clinical questions to pharmacists.
• Assist with outbound calls and process Prior Auths via fax and ePA.

Job description

Managed Staffing, Inc. seeks a Tech I Prior Authorization specialist to handle in-bound calls from providers, pharmacies and members, delivering professional and courteous assistance through the criteria-based prior authorization process.

The role requires accurate, timely documentation of reviews to support clinical decisions. The Tech I will also assist with outbound calls, reviewing and processing Prior Auths via fax and ePA, and monitoring inquiries via department mailboxes.