Pharmacy Tech - Prior Authorization & Inbound Support

Apex Systems; San Antonio (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A staffing and services firm in Texas is looking for a Tech I Prior Auth to manage inbound calls for authorization processes. This role requires at least 3 months of experience as a Pharmacy Technician and customer service skills, particularly in healthcare. The successful candidate will handle documentation of calls and assist with various inquiries. Flexibility in working hours is mandatory. This is an opportunity for individuals interested in a vital support role within the healthcare sector.

Qualifications

• Minimum of 3 months experience as a Pharmacy Technician.
• Experience in a customer service position, preferably in healthcare.
• High volume call center experience is a plus.

Responsibilities

• Handle inbound calls from members and providers for authorization.
• Maintain accurate documentation of approvals and denials.
• Assist with outbound calls and monitoring inquiries.

Skills

Customer service

Communication

Attention to detail

Job description

A staffing and services firm in Texas is looking for a Tech I Prior Auth to manage inbound calls for authorization processes. This role requires at least 3 months of experience as a Pharmacy Technician and customer service skills, particularly in healthcare. The successful candidate will handle documentation of calls and assist with various inquiries. Flexibility in working hours is mandatory. This is an opportunity for individuals interested in a vital support role within the healthcare sector.