Remote Pharmacy Tech – Inbound Support & Refills

Onco360 Oncology Pharmacy; Waltham (MA); Hybrid; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical; Dental; Vision

401k with a match

Paid Time Off and Paid Holidays

Tuition Reimbursement

Company paid life and disability

Paid Volunteer Day

Floating Holiday

Referral Incentive

Sign-On Bonus $5,000

Job summary

Onco360 Oncology Pharmacy is seeking a dedicated Inbound Phone Support Technician to join our team in Waltham, MA. This full-time role moves to remote after an onsite training period, with starting pay at $23 per hour plus a $3 hourly weekend differential.

We offer a $5,000 sign-on bonus for hires starting before December 28, 2026, plus quarterly incentives and a $500 bonus for technicians obtaining CPhT credentials. Benefits include health, 401k, PTO, tuition reimbursement, and more.

Qualifications

• Pharmacy technician with 1+ year experience.
• Knowledge of medical terminology and pharmacy terminology.
• Licensed/registered pharmacy technician as required by state law.

Responsibilities

• Assist health care providers and patients by phone; answering questions and requests.
• Coordinate medication refill deliveries with patients and physician offices.
• Handle insurance issues including rejected claims and prior authorizations.
• Act as primary contact for calls to patients and physicians.

Skills

Interpersonal skills

Verbal communication

Written communication

Customer service

Independent worker

Organizational skills

Detail oriented

Medical terminology

Typing

Education

High school diploma or equivalent

Registered Pharmacy Technician license

Job description

Onco360 Oncology Pharmacy is seeking a dedicated Inbound Phone Support Technician to join our team in Waltham, MA. This full-time role moves to remote after an onsite training period, with starting pay at $23 per hour plus a $3 hourly weekend differential.

We offer a $5,000 sign-on bonus for hires starting before December 28, 2026, plus quarterly incentives and a $500 bonus for technicians obtaining CPhT credentials. Benefits include health, 401k, PTO, tuition reimbursement, and more.