Remote Pharmacy Support Specialist

Lincare Holdings, Inc.; Florida; Remote; USD 34,000 - 46,000; Full time

Job summary

Lincare Holdings, Inc. is seeking a Pharmacy Services Associate - Virtual to support daily pharmacy operations from a remote location.

The role involves handling customer calls, processing medication orders, data entry, and maintaining accurate patient information in the system. Ideal candidates will have a GED, at least one year of clerical experience, strong communication skills, and familiarity with Microsoft Office.

Qualifications

• High School Diploma or GED required.
• Minimum of one year clerical/office experience.
• Complete Pharmacy Technician Training program and obtain Pharmacy Technician Registration within required timeframe.
• Med4Home positions Pharmacy Technician License is required in state of jurisdiction.

Responsibilities

• Answers inbound calls to the Pharmacy.
• Communicates with Patients regarding their medication orders, including verifying order status.
• Responds to requests and communicates with Lincare Center staff regarding patient medication orders.
• Places medication refill order in computerized system at patient request; assesses customer compliance with physician orders.
• Answers questions and provides customer education regarding products/services, within Board of Pharmacy Regulations.
• Submits requests for special orders as needed.
• Tracks medication packages in vendor systems such as UPS.
• Researches order status and delivery at patient or center request.
• Inactivates patient accounts in computerized system.
• Processes patient address changes, ensuring accurate address information.
• Meets performance objectives related to calls, orders, and data entry.
• Complies with Board of Pharmacy rules and regulations.

Skills

Strong phone communication

Verbal and written communication

Problem solving

Typing 30-40 wpm

Microsoft Office proficiency

Education

High School Diploma or GED

Pharmacy Technician Training program

Pharmacy Technician Registration

Pharmacy Technician License (Med4Home)

Tools

None

Job description

Lincare Holdings, Inc. is seeking a Pharmacy Services Associate - Virtual to support daily pharmacy operations from a remote location.

The role involves handling customer calls, processing medication orders, data entry, and maintaining accurate patient information in the system. Ideal candidates will have a GED, at least one year of clerical experience, strong communication skills, and familiarity with Microsoft Office.