Remote Pharmacy Care Advocate (CPhT)

hcsc; National (WA); Remote; USD 26,000 - 47,000; Full time

Job summary

Health Care Service Corporation (HCSC) seeks a Pharmacy Technician to support pharmacists and pharmacy programs through member outreach, care coordination, and issue resolution. This remote role is available nationwide in the United States.

The ideal candidate has a valid CPhT credential and current state licensure, with strong customer service and communication skills to facilitate access to care and resolve medication-related issues for members and providers.

Qualifications

• Minimum 3 years of customer service experience in health care/insurance.
• Certified Pharmacy Technician (CPhT).
• Current State Pharmacy Technician Licensure in good standing.

Responsibilities

• Support pharmacists, pharmacy coordinators, and pharmacy programs through member outreach and issue resolution.
• Collaborate with internal departments, providers, pharmacies, and members to resolve pharmacy-related issues and facilitate access to care.
• Document interactions accurately and meet productivity goals in a remote environment.

Skills

Customer service

Bilingual Spanish

Education

CPhT certification

State pharmacy license

Job description

Health Care Service Corporation (HCSC) seeks a Pharmacy Technician to support pharmacists and pharmacy programs through member outreach, care coordination, and issue resolution. This remote role is available nationwide in the United States.

The ideal candidate has a valid CPhT credential and current state licensure, with strong customer service and communication skills to facilitate access to care and resolve medication-related issues for members and providers.