Remote Personal Lines CSR: Client Care & Policy Support

RIG Regency; United States; Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Company-Paid Life Insurance

Medical, Dental, Vision plans

401(k) with company match

Generous PTO

Job summary

Hilb Group is seeking a motivated Personal Lines Customer Service Representative (CSR) to join their remote team. You will assist clients with various inquiries, process policy requests, and ensure accuracy in client data.

The ideal candidate will have strong organizational skills, proficiency in various software, and excellent communication abilities. Benefits include company-paid insurance, 401(k) matching, and generous PTO.

Qualifications

• Excellent verbal and written communication skills required.
• Must be detail-oriented with strong attention to detail.
• Ability to work in a fast-paced environment and be a self-starter.

Responsibilities

• Assists clients with cancellations and inquiries.
• Processes policy requests and endorsements.
• Provides timely solutions for client issues.

Skills

Data entry skills

Organizational skills

Time management

Communication skills

Proficiency in Word, Excel, Adobe, Outlook

Education

High School or higher

Job description

Hilb Group is seeking a motivated Personal Lines Customer Service Representative (CSR) to join their remote team. You will assist clients with various inquiries, process policy requests, and ensure accuracy in client data.

The ideal candidate will have strong organizational skills, proficiency in various software, and excellent communication abilities. Benefits include company-paid insurance, 401(k) matching, and generous PTO.